Assistant Store Manager

ROLE AND ELIGIBILITY CRITERIA

Role/Position: Assistant Store Manager

Reporting to: Operation Manager

Location: Delhi Airport

Basic Eligibility Criteria:

· Experience: 4 year experience in retail industry

· Qualification: Undergraduate/ Graduate

Selection Process:

· Screening round by Hr

· Personal Interview by Operations Head & MD

KEY RESPONSIBILITIES:

· Responsible for the day to day running of store operations – Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP)

· Responsible for Maintaining Store standards – Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns

· Adhering and driving company policies, Store SOP, and employment standards

· Be a role model in cashiering and assist in POS training and provide support to new & existing team members.

· Ensuring achievement of sales targets which have been set for the store and categories.

· Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock. .

· Managing & resolving customer complaints and queries

· Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc.

· Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team.

· Working on adequate learning and development of the team through on job training, VM training, product training etc.

· Managing Inward & Outward of stocks and inventory management

· Work as part of a team of Sales Advisors always demonstrating that the customer comes first.

· Engage the staffs with regular briefing and give feedbacks to Store manager for concluding rewards and recognition.

SKILLS REQUIRED:

· Commercial Acumen

· Customer Focus

· Managing Teams

· Effective communication

· Role modelling

· Planning & Organizing

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Retail management: 4 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person