Assistant Store Manager

About the role

As the Assistant Store Manager - Inventory, you will lead team members to deliver a high standard of customer experience through effective store merchandising, replenishment and customer service. You are to ensure a safe and compliant store through execution of store processes and leadership of team members. You will navigate complex environments and implement business initiatives, ensuring the store operates smoothly and delivers strong outcomes.

Key responsibilities

• Lead and support inventory processes (receiving, decant, backfill) across the store, to maximise on show availability and improve customer satisfaction.
• Build team capability through coaching and training
• Implement and maintain BOH 5S standards to optimise space and minimise handling times.
• Use data analysis tools (Excel, Power BI, Pace Tool, DC Reporting) to track performance and support decision making and planning
• Manage extreme volume inventory environments through retail specific tools
• Recruit, train and multi-skill team members to meet operational needs.
• Build a high-performing team culture through regular coaching and feedback.
• Roster team members effectively to balance productivity with store budget requirements.
• Ensure all inventory processes comply with safety and regulatory standards.
• Use reporting and KPIs to monitor and improve daily operations.

Qualifications

• Minimum 3–5 years of experience in inventory management, preferably in a high-volume retail environment
• Willing to work onsite, full-time, and on a permanent graveyard shift schedule.
• Strong commitment to maintaining a safety-first environment, consistently leading with safety top of mind and actively encouraging others to do the same.
• Detail oriented and organized with a strong approach to tracking inventory metrics and maintaining stock inventory.
• Proactive problem solver, able to quickly identify and address stock discrepancies, inventory shrinkage and process inefficiencies.
• Adaptable and strategic thinker, adjusting inventory strategies based on sales patterns, seasonal trends and unexpected demands.
• Effective team leader, motivating and guiding inventory teams while maintaining a high-performance culture focused on operational excellence.