Assistant Store Manager

Company Description Burdlife Jewelry is known for its innovative permanent jewelry that combines style, durability, and comfort. The brand offers collections in 18k gold fill and sterling silver that are hypoallergenic, tarnish-resistant, and waterproof, providing lasting elegance for everyday wear and special occasions. With a focus on accessible luxury, Burdlife is committed to making high-quality jewelry available at approachable price points. The company enhances customer experiences through virtual styling sessions and in-store services such as piercings, reflecting its mission to elevate life’s moments through thoughtful jewelry design.

Role Description The Assistant Store Manager is a full-time, on-site role based in the San Antonio, Texas Metropolitan Area. This role supports daily store operations, including supervising team members, opening and closing procedures, and maintaining a clean, organized, and visually appealing retail environment. The Assistant Store Manager helps drive sales by engaging customers, offering product knowledge on Burdlife’s permanent jewelry and collections, and supporting in-store services such as styling sessions and piercings. Responsibilities include monitoring inventory levels, assisting with merchandising, and supporting retail loss prevention practices to safeguard company assets. The role also involves coaching staff, modeling excellent customer service, and ensuring store policies and standards are consistently met.

Qualifications

• Customer-focused skills, including Customer Satisfaction and Customer Service, with a track record of creating positive in-store experiences.
• Strong Communication abilities to interact effectively with customers, team members, and leadership.
• Store Management experience, including supervising staff, overseeing daily operations, and supporting sales and merchandising goals.
• Knowledge of Retail Loss Prevention practices to help minimize shrink and protect inventory.
• Prior retail or specialty boutique experience, preferably in jewelry, fashion, or accessories.
• Ability to work on-site, including evenings, weekends, and holidays as needed.
• Demonstrated strengths in organization, time management, and problem-solving in a fast-paced environment.
• High school diploma or equivalent; additional education in business, retail management, or a related field is beneficial.