Assistant Store Manager (Kuching)

(A) STOCK RECEIVING MANAGEMENT

• Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.
• Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

(B) STAFF MANAGEMENT

• Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.
• Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.
• Able to leads 10- 15 employees.

(C) STORE OPERATIONS MANAGEMENT

• Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.
• Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

• Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

• Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.
• Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements:

• Candidates must possess at least an SPM/Diploma/Degree.
• Proficient in both English and Bahasa Malaysia.
• Skilled in staff management, as this position involves managing the store team.
• Familiar with operational processes, such as work scheduling and inventory management.
• Experience as a Person-In-Charge (PIC) in previous employment is an advantage.
• Strong management skills.
• Willing to work at Eco-Shop in Kuching, Sarawak.
• Possess more than 2 years of experience in the retail or similar industry.

Benefits:

• Opportunities for career advancement
• Monthly performance incentive
• Commission
• On-going Training & Development
• Health and wellness benefits
• Yearly performance Bonus