Assistant Store Manager - Motorcycle Apparel

Assistant Store Manager

Dainese, the world’s leader in protective motorcycle apparel and protections, is looking for an Assistant Store Manager for its store in Los Angeles, CA.

Duties and Responsibilities

• Provide quality customer service to include assistance with purchases, suggestive selling and providing product information.

• Builds and maintains an understanding of the store’s products and price information to assist with customer purchases.

• Be responsible for the Store environment when the manager is absent.

• Adheres to all Company policies regarding sales, operations, branding, and marketing.

• Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed.

• Handles merchandise returns and/or exchanges in accordance with store policy.

• Maintains adequate stock of paper forms for the cash register area, and notifies the Manager when additional supplies are needed.

• Attends store meetings and trainings sessions as requested. May require overnight travel.

• Maintains a neat and orderly store at all times to include re-stoking and organizing of products on the sales floor and back storage, as well as dusting and vacuuming all areas.

• Prepares product displays as requested.

• Balances cash drawer and total currency sales each day.

• Assists with loss prevention, reports any theft or suspected theft by customers or employees to management immediately.

• Assists with in store and offsite marketing events.

• Answers retail phones and emails and assist customers with information and sales.

• Unloads deliveries to include lifting and carrying boxes and stoking in appropriate areas when needed.

• Performs other related duties as assigned by Store Manager and/or National Retail Manager.

• Occasional overtime may be required for special events and can include working offsite events.

• Work hard to ensure the store in run as efficiently as possible.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to unable individuals with disabilities to perform the essential functions.

• An open mind eager to learn and be part of the riding community.

• Demonstrated ability to build effective teams and motivate employees.

• Willingness to set and maintain high standards of performance.

• Ability to give clear directions and set expectations for staff.

• Knowledge of effective merchandise presentation standards.

• Understanding of basic retail concepts.

• Excel and Word proficient.

• Strong initiative and leadership skills.

• Excellent communication skills, both verbal and written.

• Excellent organizational skills.

• Accuracy and attention to detail.

• Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies.

• Strong problem solving skills.

• Motorbike local community experience/knowledge as a plus.

• Some travel might be required

Education and Experience

High school diploma, minimum one year related experience; or equivalent combination of education and experience.

Computer skills

To perform this job successfully, an individual should have knowledge of word processing software, accounting software and Internet software.

Physical demands

While performing the duties of this job, the employee is regularly requires to stand and walk, reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Other Job Functions:

Perform additional duties as assigned by Store Manager and/or National Retail Manager.
Typical work week is 40 hours - available to work weekends.
Some travel required.

Employee Conduct:

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.

Job Type: Full-time

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Sales: 2 years (Required)

Ability to Relocate:

• Santa Monica, CA 90401: Relocate before starting work (Required)

Work Location: In person