Assistant Store Manager - Starbucks Pukekohe

At Starbucks, we’re more than a café, we’re a place of connection, belonging, and purpose. For over two decades in New Zealand, our stores have been the third place, where lifelong connections start and where partners (employees) grow into leaders.

Starbucks New Zealand is owned and operated by a kiwi business. Tahua Group provides unique employment opportunities across multiple brands (Burger King, Popeyes, Number one shoes, Hannah’s, The Outlet, and Resonate ), so you are part of a much larger family. People are at the heart of who we are, the people represent one of our pillars here at Starbucks. We believe that working together with each other, our customers, and our community makes a positive impact – that is what defines family at Starbucks.

Starbucks is all about connection between partners, customers, and our communities. As an Assistant Store Manager, you’ll help drive daily operations while developing partners and delivering unforgettable customer moments.

This is the perfect role for someone ready to step up, take ownership, and grow into a future Store Manager.

What you’ll do:

• Support all daily store operations alongside the Store Manager
• Coach and develop partners to deliver operational excellence
• Help manage labour, inventory, product quality, and store performance
• Lead the team in the Store Manager’s absence
• Model our mission, values, and “customer comes first” approach
• Maintain a clean, safe, organised store that feels like a Second Home
• Building a culture of high standards and operational excellence

What you’ll bring:

• 2+ years retail/food service experience, including 1 year in a leadership role
• Strong communication, coaching, and people skills
• Ability to lead confidently in a fast-paced, ever-changing environment
• A mindset of initiative, responsibility, and professionalism
• A drive to support a team and create great customer experiences

What we offer:

• Leadership development and clear career pathways
• Training, mentorship, and growth opportunities
• A supportive team environment grounded in trust and respect
• Access to discounts and opportunities across Tahua Partners brands
• Be part of a values-driven brand built on Craft, Courage, Results, Belonging, and Joy where people are at the heart of everything we do

Grow your leadership career with a global brand that values you.

Application Process:

As part of your application, you’ll be asked to complete a short online chat interview. It takes around 15 minutes and gives us a chance to get to know you a bit better 😊

If you’re short on time, no worries, you can save your progress and come back to finish it later. We definitely encourage you to take your time and give the chat questions a good go.

Because the chat interview is part of our selection process, you’ll just need to make sure it’s completed for your application to move through to the next stage.

Location: Starbucks Pukekohe

Shift Pattern:

Monday: 5:30-14:00

Tuesday: 5:30-14:00

Wednesday: 8:30-16:00

Thursday: 11:00-18:30

Sunday:10:00-18:30