Assistant Studio Manager

About Us
2D DIY Studio is a hands-on craft studio where guests create personalized projects, spend time with friends, and celebrate special occasions. We’re looking for a dependable, hands-on Assistant Studio Manager to support daily operations, lead our team, and create a welcoming experience for every guest.

Job Type: Full Time
Pay: Pay: $18–$22 per hour, depending on experience
Expected Hours: 40 hours

Responsibilities

• Support daily studio operations and take responsibility for the studio when the manager is away.
• Lead by example in customer service, teamwork, and cleanliness.
• Welcome guests, explain craft options, and help customers with their projects.
• Coordinate birthday parties and group events, including preparation, guest assistance, and cleanup.
• Train attendants on craft techniques, checkout procedures, and studio standards.
• Assign shift tasks and help the team stay organized during busy periods.
• Assist with staff scheduling and communicate coverage needs to management.
• Handle customer questions and resolve concerns professionally.
• Open and close the studio, reconcile cash drawers, and complete shift reports.
• Monitor inventory, organize supplies, and communicate restocking needs.
• Help capture photos and short videos for social media, obtaining permission before photographing or filming customers.
• Follow safety procedures and maintain a clean, organized studio.

Qualifications

• Previous experience in retail, hospitality, customer service, or a similar setting.
• Leadership or supervisory experience preferred.
• Friendly, patient, and comfortable working with children and adults.
• Reliable, punctual, and able to make sound decisions independently.
• Strong communication, organization, and problem-solving skills.
• Comfortable handling payments and using a checkout system.
• Interest in crafts and willingness to learn our projects. Craft experience is helpful but not required; training is provided.

Schedule
Evening and weekend availability is required. Availability during holidays and school breaks is preferred. Please include your availability when applying.

Work Environment
This is an active, hands-on role involving standing, moving around the studio, handling craft supplies, and routine cleaning. Reasonable accommodations are available.

How to Apply
Apply through Indeed with your resume and a brief introduction. Please include your availability, desired weekly hours, earliest start date, and any experience leading a team or managing events.

Pay: $18.00 - $22.00 per hour

Expected hours: 40.0 per week

Work Location: In person