Assistant Studio Manager - Sales & Operations

About the company

Oxygen Yoga and Fitness Cloverdale offers FAR Infrared yoga and fitness classes. By using state of the art FAR Infrared technology that raises the body’s core temperature in a natural, comfortable way without blowing dry air or humidity.

About Opportunity

We're not looking for someone who simply clocks in and out. We're looking for someone who wants to lead a team, build a thriving community, and make a real impact.

Oxygen Yoga & Fitness Cloverdale is looking for a motivated, sales-driven Assistant Studio Manager – Sales & Operations who takes ownership, leads by example, and is passionate about people, leadership, and business growth.

Working closely with the Studio Owner, you will drive membership sales, guide and motivate the Front Desk team, support daily studio operations, and work collaboratively with Front Desk staff and Instructors to deliver an exceptional member experience.

This is a hands-on leadership role where initiative, accountability, customer service, and results matter. We're looking for a proactive self-starter who recognizes what needs to be done, solves problems, makes sound decisions, and follows through without constant supervision.

Key ResponsibilitiesStudio Operations

• Support and coordinate day-to-day studio operations to ensure a smooth and exceptional member experience.
• Maintain high standards of studio cleanliness, organization, and presentation.
• Ensure studio procedures and operational standards are consistently followed.
• Proactively identify and resolve operational challenges to improve studio efficiency and member satisfaction.

Front Desk & Team Coordination

• Lead by example, motivate, coach, and support Front Desk team members.
• Monitor daily team performance and ensure accountability for responsibilities, sales activities, and customer service standards.
• Ensure all member inquiries, administrative duties, and daily Front Desk tasks are completed accurately, professionally, and on time.
• Work collaboratively with Front Desk staff and Instructors to deliver exceptional member service.
• Assist with employee training, scheduling, and shift coordination.
• Work scheduled Front Desk shifts and provide additional coverage when required, including employee absences and operational needs.

Membership Sales & Member Services

• Actively drive daily membership sales activities and take ownership of achieving established individual and team sales goals.
• Develop and implement effective sales strategies to improve membership conversions, revenue, and retention.
• Actively promote and sell memberships, packages, and promotional offers.
• Coach and motivate the Front Desk team to improve sales performance and achieve targets.
• Support prospective and trial members through timely follow-ups and personalized assistance.
• Build strong member relationships, address concerns professionally, and ensure members feel welcomed, valued, and supported.

Social Media, Marketing & Promotions

• Create and coordinate engaging social media content, promotions, and marketing campaigns.
• Prepare weekly newsletters and member communications.
• Develop ideas to attract new members, increase engagement, and support studio growth.
• Coordinate studio promotions, events, and community initiatives.

Reporting & Accountability

• Monitor individual and team sales performance against established goals and KPIs.
• Ensure sales follow-ups and operational responsibilities are completed accurately and on time.
• Identify opportunities to improve sales, team performance, and member satisfaction.
• Provide regular sales and operational updates to the Studio Owner.
• Take ownership of responsibilities, demonstrate initiative, and work toward measurable results.

What We're Looking For

• Minimum 2 years of proven sales experience, with a demonstrated ability to achieve sales targets and drive results.
• Previous leadership, supervisory, or operations experience preferred.
• A genuine passion for exceptional customer service and building strong member relationships.
• A proactive self-starter who takes initiative, solves problems, and makes sound decisions independently.
• Ability to demonstrate examples of taking initiative and achieving positive results in previous roles.
• Strong communication, organizational, and leadership skills.
• Dependable, accountable, and comfortable managing multiple priorities.
• Experience in fitness, wellness, hospitality, or retail is an asset.
• Social media and marketing experience

What We Offer

• Competitive hourly wages, based on experience and qualifications.
• Potential performance-based bonuses tied to achieving established sales goals.
• Part-time or full-time employment opportunities.
• Opportunities for professional growth and leadership development.
• Be part of an amazing, welcoming, and supportive team of Instructors and Front Desk professionals in a vibrant, community-focused fitness environment.

Schedule: Availability to work scheduled Front Desk shifts, including some evenings and weekends, and provide additional coverage based on studio needs.

Ready to Make an Impact?

We're looking for someone who is motivated by results, leads by example, and genuinely cares about creating a positive experience for both members and the team.

If you're passionate about sales, leadership, and making a difference in your community, we'd love to hear from you

Apply through Indeed with your resume highlighting your relevant sales, leadership, and customer service experience.

Pay: $24.00-$26.00 per hour

Expected hours: 15.0 – 35.0 per week

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Store discount

Experience:

• Sales: 2 years (required)
• Customer service: 1 year (required)
• Front desk: 1 year (required)
• Social media management: 1 year (required)

Work Location: In person