Assistant supervisor manager

Sanitorial & Environmental Cleaning Company

Supervisor/ Assistant Maanager

Position Summary

The Supervisor is responsible for overseeing the daily operations of the sanitorial and environmental cleaning company, ensuring employees perform their duties safely, efficiently, and according to company and client standards. This position combines staff supervision, human resources support, payroll coordination, inventory management, scheduling, quality control, and day-to-day operational responsibilities.

The Supervisor serves as a key point of contact between management, employees, and clients and helps ensure the company maintains a professional, productive, and compliant work environment.

Essential ResponsibilitiesEmployee Supervision & Operations

• Supervise, train, and coordinate cleaning staff and team members.
• Assign daily work duties, routes, locations, and responsibilities.
• Monitor employee attendance, punctuality, performance, and productivity.
• Conduct routine inspections to ensure cleaning services meet company and client standards.
• Address employee performance issues and communicate concerns to management.
• Ensure employees follow company policies, procedures, safety requirements, and proper cleaning protocols.
• Assist with onboarding and training new employees.
• Respond to staffing needs, call-outs, schedule changes, and operational issues.
• Maintain effective communication with employees, management, and clients.

Human Resources Support

• Assist management with recruiting, interviewing, hiring, and onboarding employees.
• Maintain accurate employee records and documentation.
• Assist with employee evaluations and performance documentation.
• Communicate company policies and procedures to employees.
• Handle routine employee questions and concerns and escalate sensitive or serious matters to management.
• Assist with disciplinary documentation when necessary.
• Help ensure required employment documents and training records are maintained.

Payroll Responsibilities

• Review employee timesheets, timecards, and attendance records for accuracy.
• Verify hours worked, overtime, absences, and approved time off.
• Submit accurate payroll information to management or the payroll provider by required deadlines.
• Identify and resolve discrepancies in employee hours or payroll records.
• Maintain confidentiality of employee payroll and personnel information.

Inventory & Supply Management

• Monitor cleaning supplies, chemicals, equipment, uniforms, and other company inventory.
• Maintain accurate inventory records.
• Order or request supplies when inventory levels are low.
• Track distribution of supplies and equipment to employees and job sites.
• Conduct regular inventory counts.
• Help control supply costs and reduce waste, loss, and unnecessary purchases.
• Ensure cleaning chemicals and equipment are properly stored and handled.

Safety & Compliance

• Ensure employees follow workplace safety procedures and proper use of personal protective equipment (PPE).
• Monitor proper handling, labeling, storage, and use of cleaning chemicals.
• Report workplace injuries, accidents, hazards, and incidents to management promptly.
• Conduct or assist with safety training and inspections.
• Promote a safe and professional work environment.

Client & Quality Control

• Conduct quality-control inspections at client locations.
• Respond to client concerns and service issues professionally.
• Follow up with employees regarding client complaints or service deficiencies.
• Document inspections, corrective actions, and service issues.
• Help maintain strong client relationships and customer satisfaction.

Administrative Duties

• Prepare schedules, reports, checklists, inspection forms, and other operational documents.
• Maintain accurate records related to employees, payroll, inventory, inspections, and client services.
• Communicate operational updates to company management.
• Assist with implementing company policies and improving daily procedures.
• Perform other duties as assigned by company management.

Qualifications

• Previous supervisory or management experience preferred.
• Experience in janitorial, environmental services, commercial cleaning, healthcare cleaning, or a related industry preferred.
• Strong organizational and communication skills.
• Ability to supervise multiple employees and job sites.
• Basic understanding of payroll, employee records, and HR procedures.
• Ability to maintain accurate records and meet deadlines.
• Knowledge of cleaning chemicals, equipment, and safety procedures preferred.
• Ability to work independently and make sound decisions.
• Professional attitude and ability to communicate effectively with employees and clients.
• Basic computer skills, including email, spreadsheets, scheduling, and payroll/timekeeping systems.

Physical & Work Requirements

• Ability to walk, stand, bend, reach, and move throughout job sites.
• Ability to occasionally lift or move cleaning supplies and equipment.
• Ability to inspect multiple work areas and job sites.
• Must be able to respond to operational issues and employee needs as required.
• May require a flexible schedule, including occasional evenings, weekends, or holidays depending on company operations.

Key Performance Expectations

The Supervisor is expected to:

• Maintain reliable staffing and coverage.
• Ensure employees arrive on time and complete assigned duties.
• Maintain high cleaning and sanitation standards.
• Keep payroll and employee records accurate and timely.
• Maintain adequate inventory and supplies.
• Reduce waste and unnecessary expenses.
• Address employee and client concerns promptly.
• Maintain a safe, professional, and productive workplace.
• Support company management in achieving operational and financial goals.

Reporting Structure

Reports To: Owner / General Manager / Operations Manager

Direct Reports: Cleaning Staff, Janitors, Environmental Service Technicians, Team Leads, and other assigned personnel.

Pay: From $25.00 per hour

Expected hours: 40.0 per week

Work Location: In person