Assistant Systems Analyst

About NYC Health + Hospitals

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

9:00 A.M – 5:00 P.M

Duties & Responsibilities

Purpose of Position:

Under direct supervision, performs systems analysis, assists in the preparation and conduct of administrative and procedural studies, assists in the preparation of industrial engineering studies, makes reports and evaluations, coordinates specific activities and projects.

Examples of Typical Tasks:

1. Studies and analyzes existing systems and methods employed in operations and administration.

2. Makes recommendations regarding improvements for quality, increases efficiency and productivity and cost reduction.

3. Establishes performance standards for purposes of increasing productivity, and more effective scheduling and utilization of manpower and skill effectiveness.

4. Collects management information, data and other related documents, analyzes data, establishes relationships and prepares recommendations.

5. Participates in implementation of programs incorporating changes in methods, systems, procedures and forms design.

6. Participates in monitoring standards of performance, quality controls and progress of assigned projects.

7. Assists in determination of operational methods and procedures to permit data processing and automated equipment applications.

8. Prepares and modifies standard operating procedures and manuals for the implementation of systems and sub-systems.

Minimum Qualifications

1. A Baccalaureate Degree in Industrial Engineering, Systems, Industrial Management, Business Administration or related fields; or

2. Two years of technical training or education beyond the High School level with a minimum of two years of full-time, paid experience in the field of industrial engineering, systems analysis, methods and procedures, work simplification, cost reductions, EDP processing applications, forms design and control; or

3. A satisfactory combination of the above.

Department Preferences

Knowledge, Skills, Abilities and other Requirements:

• Ability to prioritize projects and handle multiple tasks simultaneously
• Excellent customer service and communication skills (both written and verbal)
• Strong attention to detail
• Excellent judgment and problem-solving skills
• Excellent organizational skills
• Solid computer skills, especially Excel

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.