Assistant Table Games Shift Manager

QUALIFICATIONS

• Associate’s degree or equivalent combination of education and experience.
• 4+ years in a table games supervisory role preferred.
• Proficient in Microsoft Office (Excel, Word) and table games operating systems.
• Excellent communication, leadership, and conflict resolution skills.
• Strong understanding of table games operations and protection.
• Able to work flexible schedules, including nights, weekends, holidays, and overtime.
• Must be 21+ and able to obtain/maintain required gaming licenses and certifications (TIPS/CARE, First Aid/AED).

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Provide friendly, fast, and helpful guest service to all guests and team members.
• Supervise team members and manage overall operations of a designated table games shift.
• Support operational goals and monitor performance, profit objectives, and guest satisfaction.
• Assist with departmental scheduling and staffing needs in coordination with the Shift Manager.
• Support the budget process and report concerns to management as needed.
• Promote and ensure excellent guest service in line with company standards.
• Collaborate with the Shift Manager to oversee guest service, comps, game layout, revenue growth, and expense control.
• Share responsibility for team engagement, coaching, and addressing concerns.
• Ensure accountability of gaming equipment, chips, cards, and dice.
• Assist with table inventories, table limits, and documentation.
• Maintain game integrity and security throughout the shift.
• Ensure compliance with all regulatory guidelines and company policies.
• Maintain confidentiality in all departmental matters.

Equal Opportunity Employer
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