Assistant Team Leader

Do you love pets and truly enjoy leading a team? Join Pet Supplies Plus Cape Coral, where we’re passionate about helping our neighbors care for their furry friends. We’re looking for an outgoing, positive, spirited and experienced retail leader who is excited to become an expert in pet nutrition, pet care and thrives in building genuine relationships with our staff, customers and the community.

About the Role
As an Assistant Store Team Leader (ASTL), you’ll support the Store Team Leader in driving store performance, team development, and customer satisfaction. You’ll lead enthusiastically by example, coach team members, and ensure the store operates efficiently and meets company goals.

Key Responsibilities

• Deliver outstanding customer service and ensure every Neighbor feels welcomed and appreciated.
• Support hiring, onboarding, training, and performance management of store team members.
• Lead daily huddles and one-on-one meetings to foster communication and accountability.
• Drive sales, margin, and operational goals including inventory accuracy and labor cost control.
• Promote Preferred Brand sales and maintain merchandising standards.
• Ensure compliance with safety and loss prevention policies.
• Maintain awareness of product knowledge, promotions, and advertising and social media.
• Assist in scheduling, inventory management, closing/opening store, completing operational checklists.
• Respond promptly to performance issues and support team development.
• Other duties as assigned.

Qualifications

• 2+ years of retail management experience (pet industry preferred).
• Proven leadership and team development skills.
• Strong communication and sales abilities.
• Passion and enthusiasm for pets and helping people.
• Well versed in social media posting on Facebook, Instagram & TikTok.
• Ability to meet goals and follow through on objectives.
• Ability to work flexible shifts including nights and weekends.
• Honesty, dependability, trustworthiness & promptness.
• Physical ability to lift up to 50 lbs. and stand for long periods.
• Candidate must pass a drug and background check.

What We Offer

• Competitive compensation.
• Paid time off after a year of successful employment.
• Opportunities for growth and advancement.
• Generous employee discount.

Pay: $17.00 per hour

Expected hours: No more than 40.0 per week

Work Location: In person