Assistant Training & Development Manager (Experience in Retail)

Founded in 1986, Pricerite Group is dedicated to becoming the go-to destination and a total home solution specialist for a comprehensive range of home goods and furniture renowned for their quality, functionality, safety, and durability. We address the specific needs of urban homes with a distinguished focus on space management, all without sacrificing style and affordability.  Our brands include Pricerite Home, TMF, Pricerite Food, and Pricerite Pet.

As a pioneer in developing “New Retail” in Hong Kong, Pricerite upholds the “People-oriented” principle and leads through innovation in product mix, merchandising, store layout, and market strategy. As a celebrated Hong Kong brand, Pricerite has received numerous accolades, including the Hong Kong Top Brand 10 Year Achievement Award and the Premier Service Brand from the Hong Kong Brand Development Council, the Consumer Product Design Award from the Hong Kong Awards for Industries, and various awards for marketing excellence and e-commerce from organisations such as the Hong Kong Retail Management Association.

Responsibilities

• Conduct training needs analysis to identify capability gaps and development opportunities that drive sales performance and customer experience.
• Design and deliver training programs on sales techniques, product knowledge, and customer engagement for frontline teams.
• Provide coaching and follow-up support to reinforce learning and improve sales effectiveness.
• Develop training materials, SOPs, sales playbooks, and learning resources to support capability building.
• Monitor training effectiveness through performance metrics and mystery shopper results, and recommend improvement actions.
• Manage training operations, digital learning initiatives, and cross-functional projects to support business growth.

Requirements

• Degree holder in Human Resources, Learning & Development, Retail Management, or related disciplines.
• Minimum 3 years' experience in training and development, coaching, and project management, preferably in retail or luxury brands.
• Hands-on retail sales and customer-facing experience is essential.
• Strong background in training needs analysis, curriculum design, and training delivery.
• Excellent communication, presentation, stakeholder management, and project management skills.
• Proactive, detail-oriented, and able to work independently in a fast-paced environment.
• Experience with digital learning platforms, LMS, or AI tools is an advantage.
• Proficient in Microsoft Office applications and Chinese word processing.
• Candidates with more experience may be considered for the Assistant Manager position.

We offer an attractive package commensurate with your qualifications and experience. Please apply with full resume, present and expected salary, quoting the ref. no. to the Human Resources Department, Pricerite Home Limited, 28/F Manhattan Place, 23 Wang Tai Road, Kowloon Bay, Kowloon, HK; or press "APPLY NOW"

All information provided by applicants will be treated in strict confidentiality and used for recruitment purpose only. We will retain your application for a maximum period of 6 months and may refer it to other vacancies within the Group.