Assistant Venue Manager

About the role

As Assistant Venue Manager at House of Halsa, you will play a key role in the day-to-day operation of the café, supporting the Venue Manager to ensure every shift runs smoothly and our customers receive an exceptional experience. You will lead by example on the floor, supervise and motivate the team, maintain high standards of customer service, presentation, cleanliness and product quality, and help ensure staff are working efficiently during busy periods.

Key responsibilities

• Assist with opening and closing procedures
• Supervise and motivate the team
• Maintain high standards of customer service, presentation, cleanliness and product quality
• Lead by example on the floor
• Help ensure staff are working efficiently during busy periods
• Assist with staff training and shift coordination
• Manage stock and inventory
• Handle customer feedback
• Ensure all workplace, food safety and company procedures are followed
• Take responsibility for the venue when the Venue Manager is unavailable

About you

• Previous hospitality leadership or supervisory experience
• Strong communication skills
• Excellent attention to detail
• Hands-on attitude
• Positive and confident
• Organised
• Comfortable taking responsibility and solving problems quickly
• Able to maintain a calm, professional environment during high-volume service

2 years experience required. Please email [email protected] with your resume.