Assistant Venue Manager

This is a fantastic role for someone wanting a challenge and career progression, who enjoys the pleasure of delivering exceptional guest experiences, driving excellence and creating a positive workplace culture.

We are a local country hotel located in the busy Healesville Makers quarter, comprising 30 Gaming Machines, 8 Hotel rooms, Thirsty Camel Bottleshop and excellent Food and Beverage Dining and beer garden and We are looking for a hands-on, energetic Assistant Venue Manager to join our passionate team, to support with daily operations of the floor, team development, operation and compliance and have a strong focus on financial performance.

• You will be responsible to lead the floor by driving high standards of customer service, guest engagement and overall venue presentation.
• Assist with training, mentoring, and rostering front of house team members.
• Ensure smooth daily operations, including opening and closing procedures and strict RSA and RSG compliance.
• Assist with financial performance of the venue by monitoring labor costs, stock waste, and daily operations to support the venue profitability.

To be suitable for our role you will require:

• a current Victorian Gaming License, RSA and RSG certificates and/or TAB License

• Experience working in a similar role for at least 2 years

• Effective leadership, communications and organizational skills

• A strong understanding of System 1 and the roles of a Gaming Supervisor

• Ability to create and maintain a great atmosphere for employees and customers alike

You will be well presented with a strong and reliable work history withing the industry with a real passion for providing excellent service in a busy environment.

All applicants can send resumes to

[email protected]