Assistant Venue Manager

The Company
 
Forget your standard hospitality venue.
This fast-growing national entertainment group operates across QLD, NSW, VIC, SA and WA, bringing together hospitality, entertainment and high-energy guest experiences under one roof.
Think bowling, laser tag, karaoke and escape rooms alongside buzzing bars, cocktails, pizzas, burgers and share-style dining. These are busy, high-volume venues where no two shifts are the same.
With continued growth across Australia, this business can offer genuine career progression for hospitality leaders who thrive on pace, people and creating memorable experiences.

The Role
 
As Assistant Venue Manager, you’ll be a key part of the venue leadership team, helping drive the operation across hospitality, entertainment and guest experience.
This is a hands-on management role. You’ll be on the floor leading your team, solving problems, keeping service moving and making sure guests have a reason to come back.
Working alongside the Venue Manager, you’ll support team performance, rostering, training, compliance, bar and floor operations, labour management and overall venue standards.
You’ll also play an important role in building a positive venue culture, developing your team and maintaining the energy expected from a busy entertainment destination.
If you enjoy large teams, busy services and being part of the action rather than managing from an office, this could be a great next move.

Skills & Experience

• 2+ years' leadership experience within hospitality, entertainment, QSR or another high-volume environment
• Confident managing and motivating teams during busy services
• Strong operational knowledge across bar, restaurant or venue operations
• Experience with rostering, training, labour management and team development
• Strong customer service and problem-solving skills
• RSA and RSG, or willingness to obtain relevant state certifications
• A hands-on leadership style with the ability to remain calm under pressure

Perks & Benefits

• 3 additional paid leave days every year
• One full weekend off every 4-week roster cycle
• Competitive salary plus performance incentives
• Genuine progression opportunities within a growing national group
• Supportive senior leadership and structured development
• Work in a venue where personality, energy and leadership are valued
• Join an expanding brand with opportunities across Australia

Ready for something different?
If you’re an experienced hospitality leader looking for a role that combines people, entertainment, food, drinks and serious volume, apply today.