Assistant Vice President (AVP)

Responsibilities

1. Sales Leadership & Revenue Generation

● Develop and execute project-wise sales strategies to achieve monthly, quarterly and

annual sales targets.

● Drive sales closures and revenue growth across all company projects.

● Monitor booking trends, inventory movement and conversion ratios.

● Review sales pipelines and ensure achievement of business objectives.

● Participate in key customer meetings and high-value negotiations.

2. Telesales & Lead Management

● Lead and manage the entire Telesales/Telecalling Department.

● Ensure prompt follow-up of all leads generated through digital marketing, references,

walk-ins, channel partners and campaigns.

● Establish lead allocation processes and monitor lead response times.

● Track daily calling activities, appointments fixed, site visits scheduled and conversion

ratios.

● Develop telesales scripts and communication standards.

● Conduct daily reviews of telecaller productivity and lead quality.

● Ensure all leads are accurately updated in CRM.

● Coordinate with the Marketing Department to improve lead quality and conversion.

● Analyze source-wise lead performance and recommend improvements.

● Implement lead nurturing strategies for long-pending prospects.

● Set KPIs for telecallers and telesales managers.

● Ensure no lead leakage and maintain strict lead management discipline.

Telesales KPIs

● Calls Made Per Day

● Lead Contact Ratio

● Appointment Fixing Ratio

● Site Visit Conversion Ratio

● Booking Conversion Ratio

● Cost Per Booking

● Lead Response Time

● CRM Update Compliance

3. Team Management & Performance Monitoring

● Lead Sales Managers, Team Leaders, Telecallers, BDOs and Sales Executives.

● Conduct daily, weekly, and monthly performance reviews.

● Develop sales incentive structures and performance improvement plans.

● Identify training requirements and organize coaching sessions.

● Build a high-performance sales culture focused on accountability and results.

4. Collection Management

● Work closely with CRM and Finance teams to ensure timely collection of customer

payments.

● Monitor outstanding dues and collection performance.

● Review collection reports and take corrective actions.

● Support collection drives and customer engagement initiatives.

5. Customer Relationship Management

● Ensure superior customer experience throughout the sales journey.

● Handle escalated customer concerns and critical negotiations.

● Maintain relationships with key investors, HNIs, brokers and channel partners.

● Improve customer retention and referral business.

6. Sales Operations & Reporting

● Review daily sales dashboards and project performance.

● Maintain accurate sales forecasts and revenue projections.

● Present weekly and monthly reports to VP and MD.

● Monitor CRM compliance across teams.

● Analyze funnel performance from lead generation to booking.

7. Market Research & Competitor Analysis

● Conduct regular competitor studies on pricing, offers, payment plans and project

positioning.

● Monitor market trends and customer preferences.

● Recommend strategic improvements to sales and marketing initiatives.

8. Interdepartmental Coordination

● Coordinate with Marketing for campaigns and lead generation activities.

● Work with CRM for customer onboarding and collections.

● Coordinate with Legal, Projects, and Finance teams for smooth transaction

completion.

● Ensure timely communication regarding project updates and inventory availability.

Experience

● 10–15+ years in Sales and Business Development.

● Minimum 5 years in a senior leadership role within Real Estate.

● Proven experience in managing both Field Sales and Telesales Teams.

How to Apply

Interested candidates can send their updated resume to:

[email protected]

Call / WhatsApp: 9840035103

Join Manju Groups and build your career in real estate!

Work Location: In person

Pay: ₹80,000.00 - ₹200,000.00 per month

Work Location: In person