Assistant Vice President Client Services

For our client, we are seeking a Assistant Vice President Client Services to join the team of a leader in the Finance & Insurance space.

This remote leadership role will oversee client service operations for national accounts with a strong focus on claims-related service delivery, financial management, and contract execution. The position partners closely with internal teams and executive-level clients to support renewals, pricing, and business development while ensuring disciplined account performance. The right candidate will bring deep experience in workers compensation, liability, and disability, along with the ability to balance client relationships, staffing needs, and budgeting priorities.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $130,000 – $155,000 annually

Responsibilities

• Ensure contract compliance with company guidelines
• Manage financials including accounts receivable, invoicing, and pricing support
• Maintain client knowledge regarding threatened statuses and organizational relationships
• Negotiate new contracts and handle timely renewals
• Plan business budgeting and staffing needs
• Build and support internal and executive client relationships
• Assist in business development efforts

Qualifications

• Bachelor's degree in Risk Management, Business Administration, or Finance preferred
• 10 years of related experience or equivalent education and experience required
• 3 years of Account Executive experience on national accounts required
• 5 years of claims or supervisory experience required
• In-depth understanding of workers compensation, liability, and disability

Benefits

• Comprehensive medical, dental, and vision plans
• 401k plan with employer matching
• Paid time off (PTO) and disability/life insurance
• Employee assistance programs
• Flexible spending or health savings accounts

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.