Assistant Warehouse Operations Manager

The Assistant Warehouse Operations Manager will be responsible for overseeing and ensuring efficiency across all warehouse operations from order fulfillment to product receiving and customer service. This role requires developing a deep knowledge and understanding of all Yoseka warehouse processes, and therefore will involve a significant amount of initial shadowing and working with the current Operations Manager. As the Assistant Warehouse Operations Manager at Yoseka, you will work closely with multiple team leads everyday to reduce errors, increase efficiency, and remove blockers across all warehouse processes in order to achieve our mission on a daily basis.

About Yoseka Stationery

Daisy and Neil started Yoseka Stationery in 2017 with the goal of introducing Asian stationery to customers in the U.S. Now in Greenpoint, Brooklyn, Yoseka’s shop has built a unique experience around testing out and experimenting with stationery in order to find out what works best for each individual customer. Today, the Yoseka team serves the stationery community everyday through their online store, social media content, and in-store customer service.

Description

Assistant Warehouse Operations Manager starting XX/year

Full Time Position (Monday to Friday)

Yoseka Stationery was founded in 2017 with the goal of introducing the culture of Asian stationery to an audience in the United States and globally. Yoseka exists to create a space where people can discover and share with others what they love about stationery and how it inspires them. Yoseka is here to bring people closer to stationery and to their own creativity. Today, we serve our customers through our online store, our in-person store, events, and through digital content creation.

The Assistant Warehouse Operations Manager will be responsible for overseeing and ensuring efficiency across all warehouse operations from order fulfillment to product receiving and customer service. This role requires developing a deep knowledge and understanding of all Yoseka warehouse processes, and therefore will involve a significant amount of initial shadowing and working with the current Operations Manager. As the Assistant Warehouse Operations Manager at Yoseka, you will work closely with multiple team leads everyday to reduce errors, increase efficiency, and remove blockers across all warehouse processes in order to achieve our mission on a daily basis.

Key Responsibilities:

• Coordinate with fulfillment, product and customer service teams to maintain benchmarks and reduce errors
• Conduct daily check-in meetings with each team/team lead to stay appraised of all company-wide activities
• Approve warehouse staff schedule
• Coordinate with product team on receiving shipments, overstock management and aging inventory
• Optimize warehouse layout for greater efficiency
• Oversee warehouse equipment maintenance
• Ideate and implement process changes to increase benchmarks
• Communicate across teams
• Work with Product team to ensure accurate data and smooth intake of new SKUs
• Coordinate with Customer Service team to resolve fulfillment-related issues

Required Qualifications & Skills

• Bachelor's degree
• Excellent problem-solving, communication and cross-functional collaboration skills
• Warehouse experience in e-commerce fulfillment environment
• Leadership experience

Benefits

• Employee discount
• Team outings
• 10 PTO days per calendar year plus company-wide break between Christmas and New Years
• Career growth and pay increases
• Performance-based bonus
• Work on a team of passionate, positive and genuinely kind people

Salary

$55,000 - $65,000 per year