Assistant Workplace Manager

About the role

The Assistant Workplace Manager supports the delivery of a positive and efficient workplace experience across assigned client locations. This role partners closely with Workplace Managers, facilities teams, vendors, and client stakeholders to help coordinate workplace operations, employee engagement activities, and workplace services that support daily business needs. The Assistant Workplace Manager is responsible for maintaining high service standards, supporting workplace programs and operational processes, and helping ensure client spaces are safe, functional, and presentation-ready. Success in this role requires strong organizational skills, responsiveness, attention to detail, and a customer-focused approach.

Key responsibilities

• Support day-to-day workplace operations across assigned client sites
• Deliver a high-quality employee and guest experience through responsive communication and service support
• Assist with workplace programs, events, and engagement activities that contribute to employee experience and workplace culture
• Coordinate meeting room operations, seating arrangements, visitor services, and workplace-related requests
• Monitor workplace conditions to help ensure spaces are clean, safe, functional, and presentation-ready
• Build and maintain positive working relationships with client stakeholders, employees, vendors, and internal teams
• Support Workplace Managers in executing operational priorities and client initiatives
• Coordinate with service providers including cleaning, maintenance, catering, mailroom, and office services vendors
• Promote adherence to workplace health, safety, security, and environmental procedures
• Maintain workplace documentation, operational records, and reporting materials

About you

• Bachelor's degree in Business Administration, Hospitality, Facilities Management, or a related field preferred
• 2–4 years of experience in workplace experience, facilities management, hospitality, office operations, or corporate services environments
• Strong customer service and interpersonal skills with the ability to build positive working relationships
• Strong organizational and multitasking skills with attention to detail
• Effective written and verbal communication skills
• Proficiency with Microsoft Office applications including Outlook, Excel, PowerPoint, and Teams
• Ability to work effectively in a fast-paced corporate environment