Assistant/Junior Block Property Manager

Role Overview

We are looking for an enthusiastic and organised Junior/Assistant Block Manager to join our growing team.

This role is ideal for someone looking to begin or develop a career in block management. Working alongside our experienced Property Managers, you will assist with the day to day management of a portfolio of developments, helping to deliver a prestige standard of customer service to our clients.

Full training and ongoing support will be provided, with excellent opportunities for career progression.

Key Responsibilities:

• Support Property Managers with the day to day management of a portfolio of developments spanning East and West Sussex, growing to manage a dedicated small portfolio with support from a Senior Property Manager
• Respond to leaseholder, director and contractor enquiries by telephone and email.
• Arrange repairs and maintenance works and monitor progress through to completion.
• Carry out supervised site visits; Identify and report maintenance, health and safety and compliance issues.
• Assist with organising and preparing for directors meetings, AGMs and resident meetings.
• Assist with Section 20 consultations and major works administration where required.
• Liaise with contractors to arrange access and monitor completed works.
• Support the onboarding of new developments
• Maintain accurate property records and update the property management system.
• Work closely with the accounts team regarding service charge queries
• Undertake any other reasonable dutied to support the Property Management team.

About You:

The right person will be:

• Organised and able to manage multiple projects in tandem
• Strong attention to detail
• Team player and willing to get stuck in
• Professional, approachable and customer focused
• Confident communicating with residents, directors, contractors and colleagues
• Ables to use initiative whilst recognising when to seek guidance
• Keen to learn and develop a career within property management
• Comfortable using Microsoft Office and other IT systems
• Willing to travel to managed developments as required

Desirable

• Previous experience in a customer focused, administrative, housing, property or facilities role
• Knowledge of residential leaseholde management a bonus but not essential
• Working towards, or interested in studying, a professional qualification such as TPI Level 2/3

A full UK driving licence and access to a vehicle is essential. This role is based out of our Eastbourne office.

This role would suit someone who is eager to build a long-term career in property management, enjoys problem solving and customer service, and is looking to develop within a growing and ambitious company.

Work Location: In person

Pay: £25,500.00-£28,000.00 per year

Benefits:

• Company events
• Company pension
• Health & wellbeing programme
• On-site parking
• Referral programme

Work Location: In person