Assisted Living Memory Care Director

Memory Care Program Director (Reflections)

Job Type: Full-Time

Location: Stoneham, MA

Join the Arbors/Ivy team where we believe in family-centered aging , integrity, teamwork, and creating a positive workplace where we work hard, laugh often, and support each other.

About The Role The Memory Care Program Director leads our Reflections Memory Care neighborhood, overseeing daily operations and creating engaging, meaningful programming that maximizes quality of life for residents. This role partners closely with families and leads the team with compassion, accountability, and excellence.

Key Responsibilities

• Oversee daily operations of the Reflections community (care, nutrition, cleanliness, staff support, and activities)
• Build strong relationships with residents and families through trust and communication
• Plan and implement engaging programs (spiritual, educational, cognitive, social, wellness, etc.)
• Encourage resident participation and adapt activities to increase engagement
• Recruit, train, and supervise activity team members, entertainers, volunteers, and vendors
• Publish monthly activity calendar and newsletter
• Assist with sales/marketing efforts to support community growth and occupancy
• Coordinate community outings and events (includes van outings)

Benefits

• PTO
• Health & Dental Insurance
• Life Insurance
• Short/Long Term Disability
• Paid Holidays/Floating Holiday
• FSA (Health & Dependent Care)
• Retirement Account Assistance
• Employee Assistance Program (EAP)
• Pet Insurance
• Employee Appreciation Programs

If you’re a hands-on leader who takes ownership, supports your team, and brings energy and compassion to memory care—we’d love to meet you. Requirements:

• Bachelor’s Degree or equivalent experience and knowledge of Alzheimer’s/dementia/dementia related aging and disability issues.
• Must have 1 year experience working with elders, in home care, assisted living or skilled nursing facility settings
• Must have demonstrated experience by education and/or experience in developing recreational programs
• Must meets Registry of Motor Vehicle requirements as an approved driver

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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