Assistent Manager, Subvention Operations

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job description:

This role is under the Subvention team, oversee grant claim verification and disbursement operations, ensuring compliance, process efficiency, and effective implementation of policy and system enhancements.

• Oversee the end-to-end verification and disbursement of operating subvention claims to ensure accuracy, completeness, and compliance with funding policies, audit requirements, and stipulated timelines.
• Review validation outcomes, exception reports, adjustment recommendations, and claim submissions generated through RPA and system processes, and ensure timely resolution of identified issues.
• Manage User Acceptance Testing (UAT) and support the implementation of system and RPA enhancements for claim verification, ensuring solutions meet operational and business requirements.
• Monitor the effectiveness of operational processes and identify opportunities for optimisation, automation, and enhancement.
• Partner with policymakers and stakeholders to understand policy intent and translate policy requirements into effective operational processes and controls.
• Assess the operational impact of new or revised policies on existing processes, systems, controls, and resource requirements, and recommend appropriate solutions.
• Support the implementation of new policies and initiatives by coordinating operational activities, managing dependencies, and resolving implementation issues.

Please note that this position is on 2 years contract, subject to renewal.

Job Requirements

• Degree in any discipline with minimum 4 years of relevant working experience. Degree in Engineering, Accountancy, Economics, Business or Statistics is an added advantage.
• Relevant experience in managing finance, grant, or audit related operations and managing junior will be preferred.
• Possess strong analytical thinking skills, business acumen, and high level of integrity.
• Resourceful, detailed, meticulous, and able to multi-task and work efficiently in a fast-paced environment.
• Able to work independently and as a team player, with motivation to learn and progress as a team.
• Proficient in Microsoft Excel and comfortable with huge data sets.