Assoc. Program Manager, Activity Management

The Activity Management Associate is responsible for providing strategic oversight for education activities and managing a broad variety of duties involved with planning, developing, implementing, and evaluating educational activities, including both face-to-face and online formats, for the American College of Cardiology (ACC). Activity Managers partner with healthcare professionals, internal colleagues, and external partners to successfully implement activities in compliance with relevant regulatory requirements.

• Liaise with product or grant manager to intake activity requirements and provide implementation status updates

• Lead the team of staff and vendors implementing educational activities using proven project management strategies

• Develop and manage activity timelines, ensuring milestones are reached according to schedule

• Schedule and facilitate internal team and faculty meetings, including the development of agendas and meeting minutes that are shared with relevant stakeholders and maintained in planning files

• Partner and coordinate with internal stakeholders across multiple divisions and departments relevant to the goals and format of the activity (e.g., Instructional Design, Logistics, Marketing, Communications, Member Strategy, IT AV Collaboration & Events, Education Measurement & Analysis, etc.) to ensure successful and efficient activity implementation

• Partner with activity leadership, faculty, and fellow staff to ensure development of needs-based, measurable educational content through the:

  • Use of appropriate sources and data to identify key clinical and/or non-clinical problems and the associated practice gaps that should be addressed through the activity
  • Development of learning objectives, identification of desired outcomes, and agenda for activities
  • Integration of an activity design that incorporates teaching strategies appropriate for the adult learner
  • Implementation of activity assessment strategy designed to measure outcomes

• Develop, distribute, collect, and maintain faculty invitations and ensure required documentation is completed, serving as the primary liaison to faculty throughout implementation

• Procure primary source material; ensuring all necessary elements are received and properly processed, including content, photographs, permission(s), disclosure information, graphics, and references.

• Coordinate with logistics staff to plan and implement activities, and to ensure effective and fully integrated learning design that carries through to venue

• Collaborate with Marketing and Branding to facilitate the development of marketing plans and materials that will support achievement of participation goals

• Develop and/or coordinate materials for distribution to learners

• Monitor the financial status of assigned activities, including recommending areas for managing revenue and expenses

• Provide onsite team leadership and support for faculty and assist, as needed, with other logistics

• Ensure compliance with and documentation of accreditation policies and procedures (e.g., ACCME, ANCC, etc.)

• Keep current on standards and guidance in the medical education field that impact activity development and management

• Implement best practices in continuing education, including researching and sharing innovative ideas for potential integration into the development and delivery of activities

• Other responsibilities as assigned

• Bachelor’s degree

• 4+ years of demonstrated experience in project management and/or development of educational activities

• At least two years of experience working in a team environment with internal and external constituencies

• Experience managing multiple large-scale (200+ attendees, concurrent sessions), national meetings simultaneously

• Experience managing online delivery of educational activities through a Learning Management System, and/or online platform

• Strong interpersonal skills that support teaming with a broad array of stakeholders, including medical professionals, executive leaders, contractors, consultants, partners, and internal colleagues

• Demonstrated ability to organize complex projects and be attentive to details that will influence the success of a project

• Ability to manage multiple educational activities and associated tasks simultaneously, set priorities, and maintain timelines

• Familiarity with developing and monitoring budgets and expenditures

• Excellent critical thinking and problem-solving skills

• Strong oral and written communication skills necessary to interface with relevant stakeholders

• Strong copyediting and proofreading skills

• Intermediate proficiency in MS Office (i.e., Outlook, Word, Excel and PowerPoint) and Adobe Professional

• Knowledge of industry standards and guidelines related to certified medical education

• Knowledge of instructional design principles and aligned adult learning strategies

• Requirement to periodically work outside of standard work hours to meet deadlines, including the publishing of news from scientific meetings

• Ability to travel both in support of job responsibilities and for professional development (anticipated at 10% or less of time annually; may be up to one week at a time and includes weekend travel)

Desired

• Activity management experience in the medical education field
• Project management certification or credential
• Experience using constituent engagement and management software (e.g., Personify, Salesforce)
• Experience with timeline management software (e.g., Microsoft Project)