Associate 2

About MSI SERVICES PVT LTD

MSI Services in India is a subsidiary (Captive Center for IT/ITES) of MSI USA. MSI is an MNC with 4000+ employees in USA. MSI Services India offers IT & ITES services to MSI USA and has its India office in Vasant Nagar, Bangalore, India with 800+ employees. We plan to grow further and offer best in class Employee Benefits. For more details visit our

website https://www.msisurfaces.com/

If you enjoy working in an entrepreneurial results-oriented environment where respect, teamwork and innovation are the value drivers then MSI is the right place for you. MSI values Customer First, Continuous Learning, Collaboration, Caring and giving back to Community. Having grown over multiple times in size in the last ten years, MSI is seeking individuals looking for a long-term career and upward mobility.

MS International Inc. is an infrastructure technology and supply-chain leader, providing nationwide distribution of flooring, countertop, wall tile, and hardscaping materials through a digitally optimized logistics network.

MSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of Associate II Sales Support Team within our business operations in Bangalore, India.

This role offers a structured career path with opportunities to progress into senior positions, leadership roles, or cross-functional projects we are equal opportunity employer with growth based on meritocracy.

Essential Duties and Responsibilities:

• Support the Account Manager with day-to-day activities for The Home Depot account.
• Coordinate with Sales, Product, Supply Chain, Logistics, Finance, and Customer Service teams.
• Maintain accurate product, SKU, pricing, promotional, and account-related information.
• Prepare and analyze sales, inventory, order, and account performance reports.
• Support product launches, assortment changes, promotions, presentations, and business reviews.
• Track sales trends, product performance, inventory movement, and customer demand to identify opportunities and potential risks.
• Identify process gaps and recommend improvements to enhance accuracy and customer service.

Desired Candidate Profile:

• Graduate/Postgraduate with 3-5 years of experience in account management
• Strong analytical ability with experience interpreting sales, inventory, order, and customer performance data.
• Ability to work independently and collaborate with cross-functional teams.
• Demonstrates strong work ethics and attention to detail.
• Excellent attention to detail, organizational skills, and follow-up capabilities.
• Flexible to work in shifts aligned with US business hours and customer requirements.