Associate Аccount Manager - English

Job Title Associate Аccount Manager - English

Job Description Apply with Concentrix!

At Concentrix , we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world's best brands. With end-to-end capabilities across Strategy + Talent + Technology, we're helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies. We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners. Join us!

What The Role Looks Like

• Ensure clients' customers are consistently satisfied with products and services while resolving escalated issues.
• Manage a portfolio of customer accounts and serve as a trusted point of contact throughout the customer lifecycle.
• Achieve revenue-based quotas through successful account management, renewals, expansion opportunities, and customer retention activities.
• Evaluate customer needs and recommend appropriate products, services, and solutions.
• Use data-driven insights to identify customer challenges and develop effective remediation plans.
• Manage external competitive pressures and effectively handle customer objections through consultative selling techniques.
• Build and maintain strong relationships with stakeholders and decision-makers at multiple organizational levels.
• Manage an assigned sales territory and consistently achieve monthly performance objectives.
• Identify risks, barriers to success, and develop contingency plans when required.
• Identify opportunities for additional product and service sales, upselling and cross-selling opportunities.
• Use business insights and customer data to influence buying decisions, contract renewals, and long-term account growth.

Your Profile

• Fluent level of English, written and spoken.
• Proven experience in sales, account management, customer success, or a related customer-facing environment.
• Passion for delivering exceptional customer experiences while achieving business results.
• Strong relationship-building, negotiation, and communication skills.

What We Offer

• Mentoring, training, and career development programs
• Happiness programs and internal social events
• Additional medical plan: health and dental care (fully covered by the employer)
• Voluntary Sport Card (Multisport)
• Monthly food allowance
• Birthday Time Off
• Volunteer Time Off

Please send us your CV in English .

Only short-listed applicants will be contacted.

All applications will be treated as strictly confidential.

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