Associate Agency Development Manager II Punjab

Responsible for

• Agent Quality Recruitment
• Agent Development
• Meeting WFYP Business targets
• Conducting Career Seminars for Agents
• Communicating Agent RnR regularly

Key Responsibilities/ Key Deliverables:

Agent Recruitment

• Develop various sources of agent hiring & build a team of agent & agent pipe line.
• Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
• Conduct Career Seminar of prospects
• Follow agent hiring mechanism & other hiring norms

Agent Development

• Ensure product knowledge by MLI ways of training Field demonstration (FODs)
• Development of agent prospecting habits, calling habits and work habits.
• Work with agent on planning and reviewing of activities and goals.
• Identify the training needs of the agent and work with Trainers to improve the same

Meet Business Targets

• Achievement of monthly, quarterly & yearly business plans.
• Improve agent productivity & persistency by regular PRP/IID/GID etc
• Ensure companies product mix sales ratio and adhere to the business norms.
• Maintain agent pro activity as per business plan

Customer Centricity

• Be MLI brand ambassador & a customer champion
• Follow MLI sales practice to develop deep customer loyalty
• Hold periodical customer meet to understand customer pulse & need
• Ensure customer queries are responded to satisfactorily as per MLI standard.

Measures of Success:

• Achievement of business plan & GPA
• Recruitment / Development & Activation of agent as per plan.
• Number MTD Active
• Persistency as per grid
• Number of EC/MDRT agent