Associate Agent

Job Overview

The Associate Agent role is an opportunity to build a career centered on people, relationships, and professional growth. In this position, you'll work directly with individuals, families, and business owners, helping them understand their insurance options in auto, home and commercial insurance. You'll be helping clients make informed decisions to protect what matters most.

Every day involves meaningful client interaction, from answering questions and reviewing coverage to helping new customers through the quote and policy process. You'll become a trusted resource for clients while developing expertise in auto, home, commercial, and umbrella insurance.

This role is ideal for someone who enjoys connecting with people, solving problems, and continuously learning. As you grow your knowledge and confidence, you'll gain increased responsibility, expand your skills, and create opportunities for long-term advancement within the agency. More than a job, this is a chance to develop into a knowledgeable professional who makes a positive impact on clients and the community every day.

Salary Range: $50,000.00 - $60,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)
Health Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Vacation Time
Holiday Pay
Paid Training
Production Bonus

Requirements

Key Success Factors

• Strong customer service and communication skills.
• Ability to multitask and prioritize competing responsibilities.
• Attention to detail in policy processing and documentation.
• Strong organizational and scheduling abilities.
• Team-oriented mindset with a willingness to support agency operations.
• Professional, client-focused approach to relationship management.

Responsibilities

Primary Responsibilities

• Answer and manage incoming agency phone calls, providing prompt and professional customer service.
• Present, explain, and review insurance coverage options with clients.
• Preparation of Quotes

o Auto Insurance

o Home Insurance

o Commercial Insurance

o Umbrella Insurance

• Manage quote follow-up activities and renewal re-quote opportunities.
• Process new business policies through issuance.
• Order and maintain office supplies.
• Maintain accurate client records and ensure timely completion of policy transactions.

Support Responsibilities

• Assist with phone call intake and client service requests.
• Provide administrative support and help maintain office organization.
• Support agency marketing initiatives, community events, and local outreach activities.
• Collaborate with team members to ensure a positive client experience.
• Future Development Opportunity:

o Serve as an Investment Support Account Manager, assisting with investment account servicing, client communications, and

administrative support functions.

About Us

Marlon Eilts Financial Services, Inc. is a dynamic firm empowering clients in Pontiac, IL, with top-tier financial and insurance solutions. As a Forbes-recognized COUNTRY Financial® partner, we offer expert guidance across life, home, auto, and investments. Join our professional team dedicated to securing futures and building lasting relationships.