Associate Analyst - MDM

Job Summary

In this role you will be working on Customer data cleaning and enrichment for Mobility business. The Data Analyst will ensure that the customer data meets the required data quality by analyzing various attributes of the customer data. The candidate will be responsible for Address clean-up, Hierarchy assignment and management, selling relationship assignment and management.

Responsibilities

• Work directly with the sales and marketing teams in Mobility to improve the customer master data in Customer data hub (TPH), ERP CRM.
• Pull the customer data from various data sources.
• Clean and improve the customer data attributes like Name, address, Segmentation Hierarchy.
• Support the sales and Marketing team to improve the customer data quality by identifying the data gaps and closing them with the help of the business data owners.
• Discover and interpret data gaps and anomalies in account master data.
• Create a structured and well-defined data overview by analyzing the customer data from multiple sources.
• Make clean, enriched, and high quality (Accurate, Complete, Unique, Consistent Relevant) customer data available for consumption by various business systems and processes.
• Meet the SLA TAT for the activities as agreed by the business.
• Perform assigned tasks by superiors and seniors in the organization with high standards of quality dedication.
• Work as a team player and put teams/business s best interest first.

Qualifications

1. Graduation in Computer Science or Engineering in any stream.
2. Experience of 2 to 4 years in customer data analysis OR customer data cleaning is a must.

Skills

• Candidate must be good in understanding the customer master data and find the anomalies in it.
• Candidate must have good experience in advance excel (Lookups, pivot table, formulae, keyboard short cuts etc..).
• Understanding of some degree of automation in excel using VBA will be added advantage.
• Should have knowledge on data migration between tools.
• Hands on SQL experience is good to have.
• Self-management skills, taking initiative and influencing decisions through others.
• Must be attentive to details, innovative and with strong prioritization skills.
• Good communication skills in English, both written and verbal.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.