Associate Association Manager

Associate Association Manager

Provides account, meeting, and membership support by answering member and prospect queries, providing meeting planning and onsite logistical support, delivering daily membership support, serving on committees, providing database queries and reports, and contributing ideas to improve processes and the member experience.

The ideal candidate should exhibit a careful attention to detail, a spirit of helpfulness, an engaging, confident personality, and a commitment to excellence.

Job Duties - Essential Functions

• Develop strong working relationships with client leadership, membership, prospects, and team members
• Provide a consistent quality level of timely, thorough and responsive service
• Provide logistical support and attend client conferences, meetings and events including organizing and scheduling meetings and conference calls, taking minutes, setting up meeting rooms, serving as liaison for speakers and exhibitors, onsite meeting support, and event registration
• Manage daily membership activities to support recruitment, retention and engagement including answering member and prospect inquiries, managing new applications and renewals, onboarding new members, and ensuring members receive a positive customer experience.
• Attend, contribute to, and run committee meetings
• Perform data entry and manage client databases
• Analyze data and provide reports

Position Requirements (Knowledge, Skills, Abilities)

• Bachelor’s degree or equivalent work experience preferred
• Proficiency in Microsoft Office and database software applications as well as the ability to learn new computer systems
• Exceptional organizational skills, close attention to detail, and the capacity to simultaneously handle multiple activities with changing priorities
• Ability to work independently and as part of a team, solve problems, and be self-motivated
• Excellent verbal communication, interpersonal, and relationship-building skills, and ability to work with a variety of personalities
• Excellent written communication that are free from error, use proper grammar, and clearly and succinctly convey the intended message
• Work within a fast paced, multitasking environment
• Some travel

Job Type: Full-time

Pay: $52,000.00 - $58,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person