Associate – Billing

HealthRecon Connect provides technology-enabled Revenue Cycle Management solutions to US healthcare providers. The company leverages over 30 years of deep domain expertise, machine learning, AI, cutting-edge analytics, and automated workflows that help improve cash flow, patient outcomes and enable peace of mind for their clients. At HealthRecon Connect, day after day, we not only hold ourselves accountable for setting and maintaining high standards, but we also passionately strive for the highest achievement, customer delight and thrive on the challenge of high expectations and commitment to excel.

HealthRecon was certified a Great Workplace by Great Place to Work® Sri Lanka since 2018 and was adjudged one of the 40 Best Workplaces in Sri Lanka by Great Place to Work® Sri Lanka in 2021. We are also a participant of the United Nations Global Compact.

We are looking for Associate – Billing to join our team. Please review the criteria and other information listed below thoroughly prior to applying and pay specific attention to the work week, shift details and other features of the job.

Due to the large volume of applications we receive, all applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted. Thank you for your understanding.

Job Vacancy:
Associate – Billing

Work Week:
Monday to Friday

Shift Window:
7:30 PM to 4:00 AM SLST (Night Shift)

Important: HealthRecon Connect currently operates under a hybrid work arrangement, with the number of remote workdays varying by team. However, depending on client deliverables and business needs, employees may be required to work on-site for all five weekdays.

By applying, you acknowledge and agree to be available for in-person work five days a week if required.

Other Features:
6 months contract
US calendar applicable

Responsibilities:

• Achieve daily production targets while maintaining 98%+ accuracy.
• Accurately update charge entries, batches, and productivity trackers within the given TAT.
• Download, verify, fix, and refile billing correspondences, unbilled claims, and rejections on time.
• Perform daily/weekly charge reconciliation for assigned clients.
• Review and resolve QA findings and respond to QA teams within 24 hours.
• Prepare and submit daily/weekly reports within the required timelines.
• Ensure compliance with HIPAA and ISO standards and maintain/update SOPs as required.
• Conduct QA checks and support training/onboarding of new employees on job-specific functions.

Qualifications/Criteria:

• Bachelor’s degree in Finance, Healthcare, Business, or related field
• At least 12 months RCM experience with Hospital Medical Billing or at least 6 months in BPO industry will be an added advantage.
• Detailed knowledge and expertise across the entire patient revenue cycle continuum
• Passion for solving problems
• Ability to work with MS Office package
• Good written and verbal communication skills
• Ability to work under pressure.