Associate Billing Operations Analyst

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Your day at NTT DATA
The Associate Billing Operations Analyst is an entry level role within the Billing Operations job family. This role assists with analyzing the accuracy of data related to the billing process.

The Associate Billing Operations Analyst supports the optimization, implementation and reporting on all billing activities. This is done by auditing data sets extracted from the billing system and review the information for accuracy.

Key responsibilities:

• Supports the implementation billing operations to maximize effectiveness and accuracy.
• Assists with auditing the integrity and accuracy of data entered into the system.
• Receives details instructions to monitor operation of the billing system.
• Assists with reconciling financial information, files and records to ensure the availability and accuracy of the information.
• Supports the implementation of written policies and procedures that govern billing operations.
• Receives detailed instructions to drive the implementation of new billing systems and/or integration of changes to existing billing system.
• Investigate and analyzes any collection matters raised by management.
• Processes new billing files and failed billing files.
• Monitors and corrects data incongruences that could directly impact the quality and billing operations processes.
• Receives detailed instructions to perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls.
• Assists with continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities.
• Performs any other billing operations task as requested by management.

To thrive in this role, you need to have:

• Process orientated with an understanding of both financial and operational controls.
• Ability to manipulate large amounts of data and compile detailed reports.
• Has planning and organization skills.
• Ability to work under pressure and meet deadlines.
• Verbal and written communication skills.
• Ability to multitask and work independently.
• Ability to produce a high quality of work with meticulous attention to detail.
• Demonstrate high ethics and adherence to company values.
• Ability to prioritize and manage expectations.
• Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.
• Ability to utilize key systems and tools related to billing operations.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Finance or Accounting or related field.

Required experience:

• Entry level experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist.
• Entry level experience working with internal and external stakeholders.
• Entry level experience auditing processes, financial information and systems.
• Entry level experience working with the MS Office Suite, including MS Excel and MS Word.
• Hands-on billing application knowledge and experience.
• Entry level experience with tools such as SQL.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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