Associate Carrier Sales Representative (2nd Shift)

Position Summary:

As the Associate Carrier Sales Representative (2nd Shift) on the TEN Logistics team, you’ll oversee and facilitate our supply chain logistics from the initial load tender to the last mile. You’ll organize, monitor, and record carrier activity, using our processes and technology to manage the transportation of inventory and ensure high carrier and customer satisfaction.

Note: this is a Part-Time position (~24 hours/week), providing support as needed between the hours of 2:00 PM - 10:00 PM, Monday-Friday, and occasional weekends (planned in advance).

Responsibilities/Accountabilities:

• Track and trace active shipments in alignment with customer requests, ensuring timely updates and issue resolution.
• Schedule and maintain organized logs and records of warehouse appointments to support efficient operations.
• Utilize truckload software to monitor shipments and execute procedures according to established protocols.
• Uphold and enforce all safety standards, regulations, and company policies to maintain a secure work environment.
• Communicate effectively across TEN Logistics teams to ensure alignment and operational continuity.
• Support additional operational tasks as needed to meet business demands.

Behaviors and Expectations:

• Customer Focus Understands the needs of our customers and how to make them consistently satisfied; Looks to bring new ideas, products and always provides solutions to customer problems; Responds quickly to customer requests and addresses inquiries with urgency; Delivers high quality work product on time every time without exception.
• Problem Solving & Decision Making Analyzes issues to get to root cause and breaks down a problem into areas for resolution; Generates alternative solutions; Makes fact-based decisions in a timely manner and communicates to all stakeholders.
• Communication / Interpersonal Skills Clear communications; Professional in interactions; Listens wells, is respectful of others and can adapt well to changing circumstances; Keeps supervisor and direct reports informed of key issues and relevant decisions.
• Positive Energy Makes the workplace enjoyable and a place that others want to be a part of; Creates supportive and welcoming environment and is approachable to others; Assumes positive intent of others when approaching questions or conflict resolution.

Qualifications:

Experience with TMS and Microsoft suite are a plus

Pay: $21.00 - $23.00 per hour

Expected hours: 24.0 – 29.0 per week

Work Location: Hybrid remote in Eden Prairie, MN 55344