Associate Center Manager

Job highlights

• Should maintain record of every interaction with new user
• Qualifications and Skills: . A Bachelor s degree
• You ll interact with potential clients and existing members,ensuring a seamless experience while overseeing inventory,scheduling,and class management
• Managing center experience and incremental enhancements

In this role, you ll be driving membership sales and managing day-to-day center operations. You ll interact with potential clients and existing members, ensuring a seamless experience while overseeing inventory, scheduling, and class management. Your passion for fitness and attention to detail will be key in creating a welcoming atmosphere and achieving your sales targets.

1. Sales:

• Responsible for promoting and selling memberships to potential new clients

• Walk-ins/Trials Responsible for achieving target by driving conversion -Responsible for Up-selling

• Should maintain record of every interaction with new user

• Should enter all details of customers, walk- ins on internal tools.

2. Operations:

• Managing center experience and incremental enhancements

• Timely Opening and Closing of the center -Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid,stationary, water, towels etc.)

• Managing classes and workout

• Ensuring punctuality of trainers and classes

• Handle issues with respect to attendance, equipment and space availability

• Customer interactions and troubleshooting

• Interact with walk-ins and prospective clients

• Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere.

• Take feedback from members and partners about classes and document the same -handle issues that may lead to consumer experience during or pre/post class.

Qualifications and Skills:

• A Bachelor s degree

• 0-4 years of work experience

• Passion for fitness and healthy living

• People management skills

• Good Communication skills(Proficiency in English)