Delhivery
Associate
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹50,000 – ₹300,000 / year
Location:
Howrah, West Bengal, India
Work mode:
Onsite
Published on:
11 September 2026
What they need
Role & responsibilities
E-Way Bill & Operational Compliance:
Validate and verify shipment documentation (E-Way Bills, Tax Invoices, Delivery Challans) across hubs, origin points, and transshipment locations.
Monitor and enforce strict adherence to Standard Operating Procedures during physical shipment processing and system movements.
Audit shipments for valid documentation prior to dispatch to prevent transit holds or legal compliance issues.
Issue Management & Root Cause Analysis:
Investigate, track, and resolve frequent SOP breaches, documentation errors, or invalid document usage across facilities.
Collaborate proactively with Operations, FM (First Mile), LM (Last Mile), and Gateway teams to fix recurring compliance gaps.
Perform root cause analysis (RCA) on compliance failures and implement preventive action plans.
Training & Process Improvement:
Train ground teams, hub managers, and operations staff on updated regulatory rules, GST/EWB policies, and internal compliance protocols.
Continuously review existing R&C processes to drive efficiency and minimize regulatory risks.
Preferred candidate profile
- Strong understanding of GST laws, E-Way Bill rules, and Indian road transport regulations.
- Familiarity with logistics hub operations, dispatch processes, and documentation requirements.
- Strong analytical, problem-solving, and root-cause analysis skills.
- Excellent communication, stakeholder management, and proactive escalation skills.
- Proficiency in MS Excel, data reporting, and operational tracking tools.
**Interested candidates kindly share your CV to [email protected]**
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