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Onsite

Associate

Delhivery

Associate

Skills

RProcess ImprovementCompliance

1 month ago

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Important information


Contract type:

Permanent

Salary:

₹50,000 – ₹300,000 / year

Location:

Howrah, West Bengal, India

Work mode:

Onsite

Published on:

11 September 2026

What they need


Role & responsibilities

  • E-Way Bill & Operational Compliance:

  • Validate and verify shipment documentation (E-Way Bills, Tax Invoices, Delivery Challans) across hubs, origin points, and transshipment locations.

  • Monitor and enforce strict adherence to Standard Operating Procedures  during physical shipment processing and system movements.

  • Audit shipments for valid documentation prior to dispatch to prevent transit holds or legal compliance issues.

  • Issue Management & Root Cause Analysis:

  • Investigate, track, and resolve frequent SOP breaches, documentation errors, or invalid document usage across facilities.

  • Collaborate proactively with Operations, FM (First Mile), LM (Last Mile), and Gateway teams to fix recurring compliance gaps.

  • Perform root cause analysis (RCA) on compliance failures and implement preventive action plans.

  • Training & Process Improvement:

  • Train ground teams, hub managers, and operations staff on updated regulatory rules, GST/EWB policies, and internal compliance protocols.

  • Continuously review existing R&C processes to drive efficiency and minimize regulatory risks.

Preferred candidate profile

  • Strong understanding of GST laws, E-Way Bill rules, and Indian road transport regulations.
  • Familiarity with logistics hub operations, dispatch processes, and documentation requirements.
  • Strong analytical, problem-solving, and root-cause analysis skills.
  • Excellent communication, stakeholder management, and proactive escalation skills.
  • Proficiency in MS Excel, data reporting, and operational tracking tools.

**Interested candidates kindly share your CV to [email protected]**

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