Associate

Job Description: Cinema Associate

Company: Cinépolis - Shaan
Location: Vile Parle East, Mumbai
Employment Type: Full-time | Rotational Shifts
Openings: Multiple

About the Role

Cinépolis is looking for energetic, customer-focused Cinema Associates to join our team at Zee Shaan, Vile Parle East. You'll be the face of our theatre, making sure every guest has a smooth and enjoyable movie experience from the moment they walk in. Associates rotate across different areas of theatre operations, so you'll build a wide range of hands-on skills in hospitality and retail.

Key Responsibilities (on a rotational basis)

• Box Office: Sell movie tickets, help guests choose shows and seats, and handle bookings and queries at the counter.
• Food & Beverages: Run the F&B counter, take and serve orders promptly, suggest combos and offers, and keep the counter stocked.
• Hygiene & Grooming: Follow Cinépolis hygiene, cleanliness and personal grooming standards across the counters, lobby and auditoriums.
• Point of Sale & Cash: Operate the POS system, handle cash and digital payments accurately, and complete shift-end cash reconciliation.
• Customer Service: Greet and help guests, resolve queries and complaints politely, and deliver excellent service throughout their visit.

Who Can Apply

• Qualification: 10+2 (HSC) pass
• Age: 18–25 years
• Experience: Freshers welcome
• Good communication skills in Hindi and basic English
• Friendly, presentable and comfortable interacting with customers
• Willing to work rotational shifts, including late nights, weekends and public holidays

What We Offer

• Salary: ₹2.42 LPA CTC (about ₹15,000 to ₹20,000 per month) plus incentives
• On-the-job training in hospitality, F&B and customer service
• A lively work environment at one of Mumbai's popular entertainment destinations
• Growth opportunities within Cinépolis

How to Apply

Send your resume to [email protected] & [email protected] or call/WhatsApp 9220408563 / 9820702899
Subject line: Application – Cinema Associate - Shaan, Vile Parle East, Mumbai

Pay: ₹240,000.00 - ₹242,000.00 per year

Work Location: In person