Associate Commercial

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

ROLE SUMMARY

We’re looking for an Associate Commercial Specialist to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!

Bridge between category managers and admin team to ensure clear guidance and task implementation in a timely manner. Assistance to the commercial team when it comes to delicate data collection and consolidation that would reflect on the business.

WHAT’S ON YOUR PLATE?

• Work closely with the commercial team to assist on daily BAUs and report any discrepancies or issues at a cross functional level.
• Analyze and support the development and execution of cross functional commercial and operational strategies efficiently.
• Develop new business leads for the commercial team that can support in finding new profitable vendors/accounts by utilizing CRM to manage and retain sales
• File, maintain and track all commercial contractual agreements and ensure implementation of them to avoid loss of margins.
• Identify invoicing or billing problems from EOBs and work to correct the errors.
• Assist the campaign manager in the execution of the trade plan and analyze effectiveness of revenue generating plans.
• Lead the commercial admin team by fostering and encouraging an environment of open communication and consistent recognition of individual and team accomplishments which in return will provide more clarity to their roles.
• Generating, preparing, scheduling, and sending operations reports.
• Maintain the country’s commercial Master files (SOPs, LPOs, SLAs, etc.)
• Coordinate activities throughout the operation to ensure efficiency and maintain compliance with company policy and management deadlines (Marketing activities, Engagement activities, etc.)
• Keep management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.
• Work as a cross functional bridge between category managers, accounting team, demand planner and inventory controller to ensure we have the correct inventory at the stores (No OOS or OVS) by analyzing the current inventory statement, running report of daily inventory adjustment, sales, and purchases.
• Monitor demand forecasts and update the ordering parameters.
• Daily monitoring of stock and assist in the issuance of orders to the stores and tracking receipt of such orders.
• Managing the relevant inventory in coordination with the Category Manager
• Food safety
• Liaising with suppliers for improving collaborative forecasting planning and replenishment
• Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept

WHAT DID WE ORDER?

• Minimum 3 years of proven work experience within the FMCG industry
• Have a good understanding of SKUs, Local suppliers & reporting.
• Knowledge of social media and analytics software – working knowledge of Hootsuite, Google Analytics, Facebook Insights, etc.
• Creative and strategic content creation and excellent writing skills in both English and Arabic.
• Being data-driven and passionate about reporting the results is a plus
• Advanced Excel proficiency is essential for this role.