AIA Shared Services
Associate - Compliance (AML - Mandarin Speaking)
Skills
14 days ago
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Important information
Contract type:
Permanent
Location:
Putrajaya, Malaysia
Work mode:
Onsite
Published on:
13 October 2026
What they need
Build a healthier and more sustainable future for everyone. At AIA, your skills, perspective and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and help turn ideas into positive outcomes for our customers and communities. Join us to shape what comes next, grow through new experiences and extend your impact across Asia. About The Role Responsible for providing guidance and advisory on risks and controls in operational risk related areas such as distribution, regulatory compliance, financial and operational processes, and systems and information security
Job Description Job Responsibilities:
- Ensure the team to process all compliance screening that are outsourced to the department according to the agreed Standard Operating Procedure and guidelines.
- Assist in the implementation of an effective Anti-Money Laundering (AML) Framework to ensure compliance with AML regulations and Group Compliance policies.
- To carry out screening and reviewing activities in order to ensure compliance with regulatory and AIA HK requirements and to reduce any reputational, legal and financial risk.
- Provide support to liaise with Hong Kong team and ensure their requests and queries are promptly responded.
- Assist to oversee the operations team in OSS office and ensure they are well-coordinated. Issues are promptly escalated to key Management where appropriate.
- Ensure task assigned are being processed accurately with prudent risk assessment being performed and within the agreed TAT and Quality as documented in the Service Level Agreement (SLA) with the business partner.
Job Requirements
- Candidate must possess at least a bachelor's degree, Postgraduate, Professional Degree, Insurance or Financial related qualifications.
- Possess experience in group insurance or life insurance operations will be an advantage.
- Details oriented, Self-motivated and customer orientated.
- Must be a good team player.
- Good communication and interpersonal skills.
- Good time management and organization skills.
- Good PC skills.
- Proficient in both Chinese and English.
- Proficient in traditional Chinese reading and writing will be an advantage.
- Willing to work in IOI City Mall, Tower 1, Putrajaya.
- The role is required following Hong Kong working calendar.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
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