Associate Consultant, Contingent Workforce Management (CWM)

Role & responsibilities

KEY ACCOUNTABILITIES

• Operational Management:

• Oversee and manage all day-to-day operations of the contingent workforce program within the designated location(s) / group(s).

• Act as the primary point of contact for contingent workforce program-related issues.

• Ensure compliance with local labor laws, regulations, and company policies related to contingent workers.

• Performance Monitoring & Achievement:

• Develop and implement strategies to improve performance and address any identified gaps.

• Maintain high quality standards in all aspects of the contingent workforce program.

• Troubleshoot and resolve operational issues in a timely and effective manner.

• Program Initiatives & Improvement:

• Identify areas for improvement within the contingent workforce program and propose solutions to enhance efficiency, effectiveness, and compliance.

• Contribute to the development and implementation of best practices for contingent workforce management.

• Stakeholder Management:

• Build and maintain strong relationships with internal stakeholders, including resource managers, HR business partners, and procurement teams.

• Provide guidance to resource managers on contingent workforce program processes and requirements.

• Collaborate with resource managers to understand their talent needs and ensure appropriate use of contingent workers.

• Vendor Management:

• Partner with vendors to facilitate sourcing of contingent staffing needs.

• Collaborate with vendors to ensure a thorough understanding of staffing requirements, enabling effective sourcing of qualified contingent workers and timely, efficient fulfillment.

• Verify vendor adherence to program policies

• Maintain vendor POC lists

• Reporting & Analysis:

• Monitor program performance, including KPIs, SLAs, and cost savings.

• Analyze data to identify trends and opportunities for improvement.

• Present findings and recommendations to program leadership.

• Identify and report on cost savings opportunities within the contingent workforce program.

• Compliance:

• Ensure compliance with all applicable labor laws and regulations related to contingent workers in India.

• Ensure compliance with program requirements.

MINIMUM QUALIFICATIONS

Education: Bachelor's degree preferred