Associate - Control Tower

Responsibility:

• Process track and trace shipment by using carrier website to obtain the shipment status.
• Update and maintain information provided by carriers into internal web application.
• Provide proactive communication regarding deviation to customer when shipments are at risk or in a delay.
• Provide timely communications and customer service functions in a multi-client environment.
• Prepare summary and assessment reports related to daily operations.
• Other duties / projects as assigned by immediate superior.

Qualification:

• Bachelor’s degree or equivalent work experience required.

• Experiences 0 - 1 years in freight forwarding or logistics industry.

• Good English language skills.

• Good command in MS-office (Excel, Word, and Outlook).

• Be able to work in shifts (Shift Allowance).

• Able to multi-task with positive attitude and enthusiastic personality.

• Able to work under pressure and flexible hours.

• Detailed and careful with paperwork.

• Result oriented and able to meet deadlines.

• An experience in a multinational company would be an advantage.

• Experience in Cargo Wise would be advantage.

Why join us?

• Opportunity to work in a well-known global logistic provider.
• Investors In People (IIP) accredited company since 2015 with silver accreditation.
• Great career opportunities in both local and global scales according to your passion.
• Online training platform where you can sharpen your skills with 24/7 access.
• Competitive benefits, feel relief with our good health insurance program, provident fund and more.
• Young and Fun working environment.