Associate, Dealing Global Markets, Listed Derivatives

JOB PURPOSE

To handle trade executions, provide investment advisory and services on trading activities of Institutional and retail clients, and to work alongside Services to achieve overall Dealing Global Markets objectives.

JOB RESPONSIBILITIES

Client Services Effectiveness

• Handle customer orders by providing best execution services in accordance with Kenanga Futures dealing procedures, while minimizing trading errors.
• Ensure all order instructions and confirmations are properly recorded via voice, written format, or electronic time-stamped systems for audit and retrieval purposes.
• Manage and resolve client trade disputes in a timely and professional manner.
• Maintain efficiency and responsiveness at the dealing desk in handling client inquiries and requests.
• Troubleshoot and provide immediate backup execution support for technical issues related to clients’ computers, internet connectivity, or trading platforms.
• Provide helpdesk support and onboarding for clients and CFBR on the Kenanga Futures KDF Trade Active platform.
• Conduct training sessions for clients on the use of the trading platform.

Research report/Daily Market Commentary outlook

• Produce daily market commentary and provide clients with market insights (“market colour”) and relevant trading data.
• Extract relevant news, update market data, and assist in the distribution of daily market commentary.
• Advise clients on market direction based on analysis and prevailing market conditions.

Risk Management

• Escalate system outages to internal departments in relation to clients’ technical issues in a timely manner.
• Monitor clients’ positions, trading limits, and margin calls to effectively manage risk exposure.
• Resolve execution errors promptly and decisively to minimize potential losses, ensuring all cases are properly documented.

Statutory/Rules & Regulations and Policies & Procedures Compliance

• Ensure all dealing activities comply with relevant rules, regulations, and compliance requirements, as well as established Standard Operating Procedures (SOPs) throughout the operation of the futures desk.

Participation in roadshows and conduct presentation

• Participate in assigned Kenanga Futures (KF) roadshows alongside team members to promote KF products and services.
• Contribute ideas for customer retention, loyalty, and growth initiatives.
• Conduct presentations at scheduled and ad hoc KF events.

Achievement of Self Development Plan

• Continuously build and maintain relevant knowledge of the business and industry.
• Develop required competencies in line with the Individual Development Plan (IDP) and ensure alignment with industry standards and best practices.

JOB REQUIREMENTS:

• Bachelor’s degree in finance, Economics, or a related field
• Passed Module 14: Derivatives
• Passed Module 16: Rules and Regulations
• At least 2 years of experience in the broking industry.