Associate Delivery Manager

Location Name: Pune Corporate Office - Mantri

Job Purpose

• Handle new generation applications using cloud enabled technologies with help of new generation application development processes
• Interact with cross functional business teams to understand business needs and prioritize requirements

Duties And Responsibilities

• Handle new generation applications using cloud enabled technologies with help of new generation application development processes
• Responsible for managing medium to large project management on Business transformation and re-engineering.
• Responsible for managing project management components like project initiation, planning, ROI estimation and execution.
• Strong technology adoption, project delivery and domain experience in Consumer business and Financial domain.
• Responsible for understanding the requirement and converting the same into relevant documents to ensure IT implementation and delivery for Collections Platform
• Will be responsible for working on Collections Platform.
• Ability to manage a team of Developers and Delivery & Support staff
• Work with internal IT teams to ensure delivery of the agreed solutions
• Test new builds for all scenarios & production outcomes
• Manage SFDC Delivery, Production Issue & support activities.
• Preparation of management MIS on various IT projects and deliveries.
• Responsible for management of operational issues and interface with IT delivery managers, business units and QA team for resolution.
• Provide an effective liaison between the business units and technology team

Key Decisions / Dimensions

• Decisions in solutions through technology, innovation
• Tackle production issues|Internal Stakeholder Management – Within SLA

Production Issues – 0

No Financial Target

Major Challenges

• Managing delivery & support as it is an added responsibility
• Requirement from business is not detailed
• Fulfill the entire requirement within restricted timelines

Required Qualifications And Experience

• Qualifications
• Min. Qualification required is Graduation
• Good negotiation and communication skill
• Require hands on experience on minimum one of Apex, NodeJS/Angular JS, Java, HTML5/CSS3, C/C++
• Experience of Integration of SFDC with other Applications (using AppExchange or Web services) and Hands on experience on Salesforce will be an added advantage.
• Preferred Salesforce certifications: Salesforce Certified administrator, Salesforce Certified Developer.
• Web Services development and experience with the Salesforce API (REST/SOAP/MetaData/Streaming, etc.)
• Understanding of the Salesforce product suite including Salesforce1, Data Cloud,Sales Cloud, Service Cloud, App Cloud, Communities and AppExchange / ISV solutions
• Need Experience in designing and implementing new Sales force objects workflow rules custom layouts and other standard Sales force customizations
• Salesforce DX & CI/CD implementation
• Data Cloud/Data 360 implementation experience
• Work Experience
• Relevant work experience of 6 to 8 Years