Associate Director

Elevate is recruiting an Associate Director in our eDDR - Document Review team. As an Associate Director you will be responsible for continuing and expanding the rapid growth and demand for eDiscovery & Document Review business unit. You will work closely with both customers and internal resources and play a hands-on role providing solutions, implementing and managing document reviews in our review centers.

Specifically, the Associate Director will

• Collaborate with clients, sales, and delivery to grow document review business.
• Plan and manage large scale document review projects from end-to-end, handling all operational and logistical aspects, including site set-up and operations.
• Train customers and teams on privilege and substantive document reviews and review platforms; interview, build, train and mentor review team.
• Bring to bear extensive SME knowledge of the use of technology to support document review efforts, including technology assisted review, as well as comparative strengths of various platforms and methodologies.
• Draw on this knowledge to advise and support clients on strategic document review solutions, and on the discovery process.
• Manage project documentation, as well as metrics and project status reporting.
• Support the sales team in selling document review services to clients, including responding to RFXs, attending sales meetings and preparing presentations and other collateral requested by the sales or marketing teams.
• Support the service team in issue resolution and exception handling, ensuring that substantive issues are resolved in a defensible, documented manner.
• Ensure all deliverables are completed with highest level of quality.
• Manage budgets, billing and project expenses.
• Liaise with e-discovery team as well as third party e-discovery vendors.

Skills for success

• Looking for high visibility role with great growth potential as part of a legal services management team with a proven track record.
• Focused on providing excellent customer service and global exposure.
• Have detailed understanding of the use of technology, AI and TAR models, to support review efforts, including technology assisted review.
• Proven leader and motivator of people – lead from example.
• Confident to handle tough conversations with both internal and external stakeholders and be solution oriented.

Experience

• 14+ years of experience in data breach and document review.
• Prior experience in a professional services or legal support environment.
• Strong command of written English and professional communication.
• Exposure in supporting business development and go-to-market activities.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Familiarity with document management systems and workflow tools.

Technical Skills

• Proficiency in MS Word, Excel, and PowerPoint
• Tech-savvy with the ability to quickly learn and adapt to e-discovery platforms
• Ability to understand and engage with the logic behind e-discovery platform functionalities.

Qualifications

• Bachelor’s or master’s degree in law.
• Any AI, advance eDiscovery and data breach certifications would be a plus.

About Us

Elevate is an expert-led, AI-powered global law company with over 2,200 employees. We are unique in our ability to provide a complete range of software, consulting, and services to help law departments and law firms improve efficiency, quality, and business outcomes.

Our most recent achievements and distinctions include:

• Certified as a Great Place to Work® 2026 across the US, UK, India, Philippines, and Poland for the second consecutive year
• Awarded the 2026 Workplace Honour for Culture, Belonging & Community
• Certified as one of the UK’s Best Workplaces® for Development 2025 by Great Place to Work®
• For the eleventh consecutive year (2026), Chambers and Partners ranked Elevate a Band 1 global services provider across all categories (Contract Lifecycle Management, Litigation Services, Flexible Legal Staffing, Intellectual Property Management, and LawTech Workflow Management & Service Platforms) and as an ALSP in APAC
• Newsweek named Elevate one of ‘America’s Greatest Workplaces in Professional Services’ for 2025 and previously awarded it the highest rating in the ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplaces for 2024’ lists
• For the fourth year in a row, Elevate’s integrated law firm is designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms
• Elevate named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024
• Winner, Inc . 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016

Learn more at https://elevate.law

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All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.