Associate Director

The Associate Director supports the Executive Director/Deputy Executive Director in advancing the organisation’s mission by overseeing programmes, fundraising, partnerships, and volunteer engagement. The role ensures programmes are well-delivered, properly resourced, and aligned with strategic priorities and community needs, while working closely with staff, donors, volunteers, and partners to strengthen impact and sustainability. The Associate Director also contributes to organisational planning, stakeholder engagement, and compliance.

Strategic & Organisational Leadership

Lead the planning, implementation, and evaluation of the organisation’s programmes and services.

Ensure programmes are aligned with the organisation’s mission, strategic priorities, and intended beneficiary outcomes.

Establish programme performance indicators and monitor outcomes, impact, and service quality.

Identify opportunities for programme innovation, improvement, or expansion.

Ensure proper documentation, reporting, and compliance with funder and regulatory requirements.

Fundraising& Resource Development

Develop and implement fundraising strategies to support programme sustainability and organisational growth.

Identify and secure funding opportunities including grants, donations, and corporate partnerships.

Lead grant proposal development, donor reporting, and fundraising campaigns.

Build and maintain strong relationships with corporate sponsors, foundations, and individual donors.

Support donor stewardship and engagement initiatives.

VolunteerManagement

Develop and implement strategies to recruit, engage, and retain volunteers.

Establish structured volunteer programmes that support organisational initiatives and programme delivery.

Ensure appropriate onboarding, training, and supervision of volunteers.

Promote a positive and meaningful volunteer experience.

Recognise volunteer contributions and foster long-term engagement.

Partnerships & Stakeholder Engagement

Build and maintain partnerships with community organisations, corporate partners, government agencies, and sector stakeholders.

Represent the organisation at sector meetings, community events, and partnership engagements when required.

Support collaborative initiatives that enhance programme reach and community impact.

Team Leadership & Operations

Provide leadership and supervision to programme and volunteer management staff.

Foster a collaborative and high-performing team culture.

Support staff development, performance management, and capacity building.

Governance, Risk & Compliance

Ensure programme activities comply with relevant regulatory requirements and organisational policies.

Support organisational reporting requirements, including those related to funders and regulatory bodies.

Maintain proper documentation and accountability in programme and volunteer management.

Identify operational risks and implement appropriate mitigation measures.

Strategic & Organisational Support

Support theExecutive Director in implementing the organisation’s strategic plans and initiatives.

Contribute to organisational planning, budgeting, and performance monitoring.

Provide insights and recommendations on programme development, funding opportunities, and sector trends.

Requirements

Bachelor’s degree in Social Sciences, Business Administration, Public Administration, Non-profitManagement, or a related field.

Minimum

6–10 years of relevant experience

in programme management, fundraising, partnerships, or non-profit leadership.

Experience in the social service or charity sector is preferred. Familiarity with Singapore's charity, governance, and regulatory environment would be advantageous.

Demonstrated experience in

grant management, donor engagement, or fundraising initiatives.

Experience managing

volunteers and community partnerships

.

Familiarity with governance and compliance requirements applicable to charities inSingapore is advantageous.

The Humble Beginning

Cheng Hong Welfare Service Society has come a long way since its humble beginnings.

Cheng Hong Welfare started as the welfare arm of Cheng Hong Slang Tng (Charitable Organisation) in 2004 and till today, Cheng Hong Slang Tng has been generously support us operationally and financially.

Cheng Hong Welfare Society has abided by the highest standard of Governance and Transparency and has been granted Institution of Public Character (i.e. tax-exempt) status by the Commissioner of Charities. We are also a full member of National Council of Social Service (NCSS).

The Journey

For the past 12 years, our Management Committee members, dedicated staff and most importantly, our generous donors, supporters and big hearted volunteers have worked hard to help build this organization.

Cheng Hong Welfare Service Society has slowly grown stronger and gathering more resources to make a bigger impact on the community we are serving.

Out TCM Medical Services provide Pro Bono TCM treatment and free medications to the disadvantaged and elderly. It started with a humble clinic in Cheng Hong Siang Tng. With the support of generous donors working together with government agencies and partners, it has expanded to include a Medical Centre and six TCM Clinics island-wide.

In additions, it also offered other charitable services like provide food ration, education grants, visits to homes, bring elderly for tours etc.

The New Service

In October 2012, with the generous support of friends and donors, Cheng Hong Welfare Service Society has established a fund and setup an afterlife memorial service. This service provides free columbarium service to those who requires service, regardless of race and religion.

We have been working hard to raise awareness through television and radio with the help of MediaCorp as well as on the ground to elderly homes and care centres with the help of Emperor Entertainment Production Co’s artiste. We are developing this service with pre-registration of funeral arrangement. What the Charity has done in the last twelve years, is serve the communities in need and to make Singapore better place where nobody is left behind.