ASSOCIATE DIRECTOR, HUMAN RESOURCE OPERATIONS

Our client is seeking an experienced and hands-on Associate Director, Human Resources Operations to lead and optimize core HR operations within a growing organization. This individual will play a key role in overseeing HR systems, compliance, process improvement, and operational excellence while partnering closely with cross-functional teams to ensure efficient, scalable, and compliant HR practices.

The ideal candidate is a proactive, self-sufficient HR operations professional who can quickly step into a leadership role with minimal direction. This position requires strong technical aptitude, deep knowledge of HR operations and compliance, and the ability to balance strategic initiatives with day-to-day execution. Experience leading contractors, managing HR technology initiatives, and driving process improvements in a fast-paced environment is essential.

Responsibilities

• Lead and oversee day-to-day HR operations while continuously identifying opportunities to improve efficiency, scalability, and the employee experience.
• Serve as the primary owner of HR systems, ensuring data integrity, system optimization, integrations, reporting, and ongoing enhancements.
• Lead HR technology implementations, upgrades, testing, documentation, training, and change management initiatives.
• Partner with Payroll, Finance, IT, Legal, and external vendors to support HR systems, audits, and operational processes.
• Design, implement, and continuously improve HR operational processes and workflows to support organizational growth.
• Develop and maintain HR policies, employee handbooks, standard operating procedures, templates, and process documentation.
• Ensure compliance with federal, state, and local employment laws through proactive policy management, audits, reporting, and required compliance initiatives.
• Oversee immigration processes in partnership with legal counsel and external vendors.
• Manage HR reporting, audits, data governance, and regulatory reporting requirements.
• Build scalable HR processes that improve operational effectiveness and support business growth.
• Lead and coordinate the work of HR contractors and external consultants, ensuring project timelines and deliverables are achieved.
• Partner with internal HR team members on benefits administration, onboarding, employee experience initiatives, and other operational priorities.
• Drive continuous improvement initiatives while maintaining a high level of accuracy, confidentiality, and service.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 10+ years of progressive Human Resources experience with a strong focus on HR Operations.
• Experience supporting high-growth organizations.
• Extensive HRIS experience, including system implementations, upgrades, or optimization projects.
• Strong knowledge of federal and state employment laws, HR compliance, and policy administration.
• Experience managing compliance reporting, audits, and employment-related documentation.
• Familiarity with immigration processes and working with outside legal counsel.
• Demonstrated ability to independently manage multiple priorities with minimal supervision.
• Proven experience leading cross-functional projects and process improvement initiatives.
• Experience managing contractors, consultants, or project-based resources preferred.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, evolving environment while maintaining a high level of accuracy and professionalism.
• Advanced proficiency with Microsoft Office and HR technology platforms.
• Hybrid schedule with a minimum of two days per week onsite.

Compensation $170-200k

We are an Equal Opportunity Employer and consider qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.