Associate Director Implementation

Must have

Strong technical Background with hands-on experience in software implementation or development.

Experience leveraging AI/LLM-based tools or agents in software implementation / development

Strong communication and executive presence, with experience working directly with US and EU-based clients across seniority levels, including C-suite stakeholders

Client relationship - Experienced to build and sustain long-term client relationships and manage expectations.

Leadership skills - Experience building and scaling delivery teams, including hiring, leveling, and performance management

Portfolio Management -  Ability to oversee multiple concurrent client engagements or workstreams, balancing priorities, resources, and delivery timelines without losing quality.

Process -  Process-oriented mindset with a track record of establishing and enforcing quality standards, delivery frameworks, and engineering best practices across teams.

Structured Problem-Solving -  Ability to break down complex problems into simpler executable tasks

Strategic vision - Proactively identify opportunities for improvement and innovation across tech, team management, delivery approach, client solutions

Good to have

Domain familiarity - Prior experience in Capital Markets industry (strong plus if Private Markets).