Associate Director, KYC Operations, Operations

Key Areas of Responsibilities

• The main responsibilities include periodic review and other KYC-related tasks; client onboarding is not part of the scope.
• Lead the local team and coordinate with the Head of KYC Operations.
• Identify, recommend, and assist in implementing process and technology improvements.
• Act as SME to guide clients through the KYC Requirements and document variations.
• Risk and regulatory classification of existing clients.
• Interact with clients for periodic reviews and resolve issues from screening processes, escalating exceptions to AML or Compliance as appropriate.
• Conduct in-depth analysis on client ownership structures via public sources or provided documents and support the team with additional confirmation or approvals if needed.
• Verify submitted documents with external data sources and screening tools per Customer Identification Program.
• Stay updated on process/regulatory changes and ensure open communication across regions.
• Respond to internal audit queries on KYC processes and client files.
• Other KYC-related tasks may be assigned from time to time.

Requirements

• Bachelor’s degree or above.
• Minimum 5-8 years’ relevant KYC/client onboarding experience, preferably in banking. Candidates will less experience will be identified as Associate.
• Experience with various client types (Institutions, Corporates, SPVs, Trusts, Funds, FIs).
• Strong understanding of constitutional documents and corporate structures.
• Excellent verbal and written communication.
• Mandarin proficiency is advantageous for reviewing Chinese documents.
• Knowledge of HK SFC AMLO and MAS KYC requirements necessary.
• Industry knowledge, including products, markets, and front-to-back processes, a plus.
• Attention to detail, process orientation, time management, organizational and relationship-building skills, and strong investigative ability.