Associate Director, Nexus, Client Delivery

Company Description

About MUFG Investor Services:

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

#LI-Hybrid

Job Description

The Associate Director oversees a team of fund accounting professionals ensuring accurate, timely, and high-quality delivery of client reporting and fund administration services to our real asset clients. They are the primary client contact, responsible for managing timelines, deliverables, and team performance while supporting resource planning and staff development.

• Ensure standard procedures and controls are followed across assigned real estate fund(s) and client deliverables.
• Provide technical guidance on challenging transactions and review related accounting entries.
• Review NAV packages and key deliverables; provide detailed feedback and approvals before release to clients.
• Lead daily/weekly planning meetings to allocate work, manage priorities and remove blockers.
• Maintain the client reporting calendar and service standards; flag resourcing or timing risks early with proposed solutions.
• Serve as a point of contact for escalated client questions; participate in client and third-party meetings as needed.
• Support system configuration and reporting design in Yardi and related tools; partner with technology teams to improve data quality and outputs.
• Support onboarding of new funds by reviewing fund documents, reconciliations and system setups prior to go-live.
• Coach and train staff; identify development needs and ensure ongoing system/process training.
• Drive practical process improvements while maintaining a strong risk and control mindset.

Qualifications

Education Requirements

• University degree in Accounting, Finance, or related field.
• Professional accounting designation (CPA, ACCA, or equivalent) preferred or in progress

Professional Experience

• 6+ years' experience working in the fund administration industry or audit
• Strong understanding of real asset structures (Property, REIT, SPV, JV, Co-Invest)
• Proficient with Yardi or other accounting software
• Experience reviewing the work of other accountants and supporting junior team members

Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.