Associate Director, Programme Management

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website: www.turnerandtownsend.com

Job Description

Strategic Leadership & Direction

• Align strategic plans, operating frameworks, and delivery approaches to support organizational priorities, stakeholder needs, and desired outcomes.
• Advocate programme objectives and value across key stakeholders, enabling informed decision-making and collaboration across teams.

Governance, Assurance & Risk

• Establish and maintain effective governance frameworks, ensuring adherence to organizational standards, policies, and quality requirements.
• Oversee assurance and review activities to ensure initiatives are well-governed, deliver intended outcomes, and meet compliance expectations.
• Drive consistent performance monitoring and reporting across risks, timelines, budgets, controls, and quality measures.

Programme Delivery & Execution

• Establish and lead programme governance forums, ensuring accurate and concise updates, clear decision pathways and transparent escalation.
• Lead end-to-end delivery of programmes, ensuring scope, milestones, budgets, benefits and risk controls are delivered to time and quality.
• Maintain accurate performance tracking and reporting to support informed decision-making and effective programme oversight.
• Proactively identify, assess, and mitigate risks, issues, and dependencies to minimize delivery impacts and enable successful outcomes.
• Coordinate cross-functional teams and stakeholders, ensuring alignment, clear accountability, and effective management of delivery challenges.

Stakeholder Engagement & Communication

• Develop trusted stakeholder relationships to drive engagement, alignment, and collaboration.
• Provide high-quality reporting and actionable insights to support informed decision-making.
• Facilitate cross-functional alignment and collaborative problem-solving to achieve strategic and operational goals.

Leadership & Team Management

• Lead and mentor teams to achieve high performance and strong engagement.
• Promote a culture of collaboration, accountability, continuous improvement, and shared success.

Process Improvement

• Leverage data-driven insights to identify and implement process improvements.
• Promote efficient and effective ways of working through continuous enhancement of processes and systems.
• Support a culture of continuous learning, collaboration, and improvement across teams.

Qualifications

• Degree in Business, Engineering, Technology, Architecture, or a related disciplines.
• 8–12+ years of experience leading complex programmes, projects, or strategic initiatives in large organizations.
• Relevant programme, project, or change management certifications preferred.
• Proven track record delivering large-scale transformation, operational improvement, or business change initiatives.
• Experience managing multiple workstreams, cross-functional teams, and diverse stakeholder groups.
• Strong analytical, organizational, and problem-solving skills.
• Strong understanding of portfolio, programme, and project management practices.
• Financial and commercial acumen preferred.
• Advanced Microsoft Excel and PowerPoint skills.
• Strong stakeholder management and influencing skills, with the ability to build credibility across organizational levels.
• Comfortable operating in fast-paced, complex, and evolving environments.
• Proactive, resilient, adaptable, and able to navigate ambiguity.
• Excellent communication, presentation, and interpersonal skills.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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