Associate Director, Project Management – Retail Banking

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Please visit our website: www.turnerandtownsend.com

Job Description

Key Responsibilities

Team Leadership & Development

• To take line management responsibilities and develop Project managers and team members through structured guidance, feedback, and performance reviews.

• Hold the highest level of professional integrity and business ethics.

• Foster a collaborative and high-performing team culture that supports continuous learning and professional growth.

• Motivate team members, and drive towards positive client outcomes and meet deadlines in a fast-paced environment.

• Responsible to manage the team’s resource against the business pipeline and projects

• Conduct interviews for vacant positions in line with the company’s recruitment process and resource requirements

• Critically analyze, challenge and brainstorm project requirements and deliverables, in order to find creative solutions and alternatives on behalf of clients.

Client & Stakeholder Engagement

• Lead multidisciplinary project teams including clients, consultants, contractors, and suppliers.
• To act as the key, day to day client interface, ensuring that client objectives are met through the delivery of a value-added cost management service.
• Facilitate effective communication and collaboration across all stakeholders through structured meetings, reporting, and documentation.
• Build and maintain strong relationships with internal and external stakeholders to ensure alignment and successful project outcomes.
• Support conflict resolution and issue management by escalating appropriately and offering practical solutions.
• Foster a collaborative team environment and promote knowledge sharing across the project team.

Project Planning & Execution

• Lead overall project management to ensure quality, cost, statutory compliance, safety, environmental standards, and scheduling requirements are met.

• Manage the implementation of the master programme, including materials and long lead items, ensuring alignment with project milestones and delivery timelines.

• Update and maintain the master programme and ensure short-term programmes—such as weekly work plans, look-ahead schedules, and inspection timelines—are reviewed and communicated effectively to all relevant stakeholders.

• Plan and organize statutory inspections and ensure timely approvals.

• Produce comprehensive project reports that capture key updates, risks, decisions, and action items to maintain transparency and informed decision-making.

Site Coordination

• Monitor progress and quality through regular updates and collaboration with site teams or contractors.
• Ensure safety standards and compliance are implemented across all project activities.
• Support effective project administration, including documentation, reporting, and issue resolution.

Qualifications

• Degree in Architecture, Project Management, Construction, Engineering or equivalent
• 10+ years of progressive project management experience, with a proven track record of delivering complex Retail, Banking, or Commercial Fit-out projects.
• Experience and knowledge of all of the main project management concepts, tools and techniques
• Demonstrated ability to manage multiple fast-paced timelines simultaneously, working under tight corporate deadlines within a committed consultancy team.
• Full professional language level for written and spoken Cantonese and English

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.